Office Manager

Pertemps; Redditch; On-site; GBP 27,000 - 32,000; Full time

Job summary

A well-established family-run plumbing company in Redditch is seeking a proactive Office Manager. This full-time role involves managing daily operations, scheduling engineers, handling customer enquiries, and overseeing finances. The ideal candidate will have strong organisational and communication skills, along with experience using Microsoft Office. The position offers a competitive salary and a supportive team environment.

Benefits

Competitive salary with growth potential

Supportive team environment

Ongoing training and development

Qualifications

• Previous experience in an office management or administrative role.
• Strong organisational and communication skills are essential.
• Confident using Microsoft Office and financial tools.

Responsibilities

• Manage diaries and scheduling for engineers and subcontractors.
• Handle customer enquiries and service reminders.
• Prepare quotes, send invoices, and manage supplier payments.
• Order materials and coordinate deliveries.
• Maintain compliance and health & safety records.

Skills

Organisational skills

Communication skills

Microsoft Office proficiency

Problem-solving mindset

Experience in trades (bonus)

Tools

QuickBooks

Sage

Job description

Overview

Office Manager – Redditch

Full-Time | £27,000–£32,000 per annum depending on your skills and experience

Hours: Monday–Friday, 9am–5pm – office based; no hybrid

A well-established, family-run plumbing and heating company in Redditch is looking for a proactive and organised Office Manager to join their close-knit team. In this varied and rewarding role, you’ll be the go-to person for managing daily operations — from scheduling engineers and handling customer enquiries to overseeing finances, suppliers, and compliance. If you\'re someone who thrives on keeping things running smoothly and enjoys being at the heart of a busy office, this could be the perfect fit.

Responsibilities

• Manage diaries and job scheduling for engineers and subcontractors
• Handle incoming calls, customer enquiries, and service reminders
• Prepare quotes, send invoices, and manage supplier payments
• Order materials and coordinate deliveries
• Maintain records for training, compliance, and health & safety

Qualifications and Skills

• Previous experience in an office management or administrative role
• Strong organisational and communication skills
• Confident using Microsoft Office and basic financial tools (e.g., QuickBooks, Sage)
• A proactive, problem-solving mindset
• Experience in plumbing/heating or trades (a bonus, not essential)

What We Offer

• Competitive salary with room for growth
• Supportive, family-run team environment
• Flexibility for the right candidate
• Ongoing training and development

Ready to take on a pivotal role in a growing business? Apply now and help keep the wheels turning behind the scenes. If you think you have the skills and experience that my client is looking for then please call Michelle Laight on 01527 591091 or alternatively click APPLY with your updated CV.