Office Manager

Globus Medical; Northampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading medical company in Northampton is seeking an Office Manager to ensure smooth operations within the office environment. The role involves coordinating supplies, liaising with service providers, and supervising budgets while supporting onboarding processes. Ideal candidates will have at least 3 years of experience in customer service or operations, possess strong organizational and communication skills, and be proficient in Microsoft Office.

Qualifications

• Minimum 3 years’ experience in a customer service or operations role.
• Ability to work confidentially and manage multiple responsibilities.

Responsibilities

• Coordinate office layout, supplies, equipment, and repairs.
• Liaise with building management and service providers.
• Support onboarding of new employees.
• Supervise office and warehouse budgets.
• Ensure workplace complies with health and safety regulations.

Skills

Time management

Multi-tasking

Strong communication skills

Professionalism

Organization

Problem-solving skills

Microsoft Office proficiency

Interpersonal skills

Education

Bachelor's degree or equivalent

Job description

We’re relocating our office to Northampton at the end of January.

Position Summary

The Office Manager is responsible for the smooth and efficient running of the office environment by providing operational support to colleagues and management. This role ensures that office facilities, supplies, health and safety standards, and administrative processes are maintained to a high standard. The Office Manager acts as a liaison between internal teams and external service providers and supports key business functions such as onboarding, invoice processing, and car allocations for colleagues.

Essential Functions

• Coordinate office layout, supplies, equipment, and repairs or upgrades as authorised by Operations Manager.
• Liaise with building management, contractors, and service providers for utilities, cleaning, food and security, ensuring uninterrupted supply of services.
• Handle incoming and outgoing post, packages, and non-direct GMED deliveries (not core business stock).
• Act as the first point of contact for office-related issues.
• Support onboarding of new employees, including workspace setup and IT coordination.
• Supervise office and warehouse budgets, including regular office expenditure.
• Process office-related invoices and liaise with accounts for billing.
• Negotiate contracts and manage relationships with office suppliers and vendors together with Finance and Operations.
• Ensure the workplace complies with all relevant health, safety, and environmental regulations, including regular safety checks, fire safety management and documentation.
• Organise regular risk assessments, equipment testing, and staff training with HR and Operations.
• Organise internal events, staff meetings, and team-building activities under Operations Manager or Country Director guidance.
• Welcome visitors and manage reception duties when required.
• Perform other related duties as assigned.

Other Duties

This job description is not intended to provide an exhaustive list of responsibilities. The duties, responsibilities, and activities may evolve over time and change in accordance with the needs of the business.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Qualifications

• Bachelor’s degree or equivalent preferable; minimum 3 years’ experience in a customer service or operations
• Time management and multi-tasking skills
• Strong communication skills (verbal and written) with the ability to work confidentially
• Professionalism, organization, and problem-solving skills
• Strong proficiency with Microsoft Office Suites and ability to navigate the Internet
• Strong interpersonal and relational skills