Office Manager

Hewett Recruitment; Malvern; On-site; GBP 29,000 - 35,000; Full time

Job summary

A recruitment agency in Malvern is seeking an experienced Office Manager to oversee operations, manage HR records, ensure compliance, and provide exceptional customer support. The ideal candidate has a proactive attitude and strong organisational skills, with a salary of up to £35k and excellent benefits in a fast-paced environment.

Benefits

Excellent benefits

Collaborative work environment

Professional development opportunities

Qualifications

• Previous experience in a similar Office Manager role.
• Exceptional verbal and written communication skills.
• Excellent organisational skills.
• Proactive attitude with hands-on approach.

Responsibilities

• Manage diary and coordinate meetings for Directors.
• Oversee HR management, maintaining records and liaising with HR consultant.
• Ensure compliance with legal requirements by maintaining up-to-date policies.
• Provide customer support, ensuring excellent client service.
• Manage supplier relationships and procurement administration.
• Ensure workspace is safe and maintain equipment and supplies.
• Record financial transactions in Xero and assist with payroll processes.
• Oversee credit control activities for smooth cash flow.
• Coordinate team events and logistics.
• Perform ad-hoc administrative duties as required.

Skills

Verbal communication

Written communication

Organisational skills

Proactive attitude

Ability to meet deadlines

Motivated and driven

Driving licence

Job description

Office Manager

If you are you a proactive, hands-on professional with a passion for keeping operations running smoothly and supporting Directors in a small team environment, this would be an excellent opportunity to support a hugely successful and growing organisation.

As the Office Manager, you'll be the backbone of operations and responsible for a broad range of duties, including (but not limited to):

• Executive support: Diary management, meeting coordination, preparing reports
• HR Management: Maintain up-to-date HR records, liaise with managers, and coordinate with the outsourced HR consultant as needed. You'll also be the go‑to person for general HR queries.
• Compliance: Help maintain accurate, up-to-date company policies in line with legal requirements, liaising with the Compliance Manager.
• Customer Support: Provide excellent client services, including customer escalation support
• Procurement & Supplier Management: Oversee procurement administration and manage supplier relationships.
• Facilties: Ensure a safe, secure, and pleasant workspace. You'll be the point of contact for all things related to maintenance, supplies, equipment, bills, and errands.
• Finance Administration: Accurately record and reconcile financial transactions in Xero, liaise with external accountants, and help with monthly reporting and payroll processes.
• Credit Control: Oversee credit control activities to ensure smooth cash flow.
• HR: Manage the employee onboarding and exit processes, ensuring everything runs smoothly.
• Team Coordination: Organise team events, logistics, and provide executive support where necessary.
• Ad-hoc administration: Any other duties as required

Skills and experience required:

• Previous experience in a similar role
• Exceptional verbal and written communication skills
• Excellent organisational skills
• A 'hands on' and proactive attitude
• Ability to work to deadlines
• Motivated and driven
• Driving licence - willingness to travel on occasions

Based in Malvern, our client offers a fast-paced, collaborative work environment where you can develop new skills and grow professionally.

Salary up to £35k + excellent benefits