Office Manager

CGI; Leeds; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading technology services firm in the UK is seeking an Office Manager to ensure seamless office operations and enhance the workplace culture. You will oversee facilities management, lead teams, and manage supplier relationships while ensuring compliance with UK Health & Safety legislation. The ideal candidate has robust experience in facilities management and exceptional leadership skills. This role offers an inclusive work environment with excellent benefits like private healthcare and pension contributions.

Benefits

Competitive salary

Excellent pension

Private healthcare

Share scheme

Qualifications

• Strong facilities or office management experience within a corporate environment.
• Ability to lead teams and manage suppliers effectively.
• Confident communicator skilled in prioritising across multiple functions.

Responsibilities

• Oversee facilities operations and ensure statutory compliance.
• Manage vendor and contractor relationships.
• Create a positive workplace environment reflecting company values.

Skills

Facilities management experience

Leadership ability

Communication skills

Organisational skills

Budget management

Team management

Education

Professional qualification in facilities management (IWFM Level 3+)

Health & Safety qualification (NEBOSH or IOSH)

Tools

Microsoft Office

Facilities management systems (e.g., CAFM platforms)

Job description

Position Description

At CGI, we believe the workplace should inspire creativity, connection, and performance. As an Office Manager, you will play a pivotal role in ensuring our offices operate seamlessly — creating an environment where our people and clients thrive. You’ll oversee day-to-day facilities operations, supplier partnerships, and building services while shaping a workplace culture that reflects CGI’s collaborative spirit and innovation. This is an opportunity to take ownership, drive operational excellence, and make a lasting impact on how CGI members work, connect, and succeed.

CGI was recognised in the Sunday Times Best Places to Work List and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Future duties and responsibilities

In this role, you will take ownership of the smooth running of our office environment—overseeing facilities operations, ensuring statutory compliance, and enhancing the workplace experience for CGI members and clients. You’ll manage relationships with service providers, lead on-site teams, and create a positive, professional environment that reflects CGI’s culture and values. You will also act as the key escalation point for building services, health & safety, and business continuity, ensuring an efficient and compliant operation that supports the success of every project delivered from your location.

You’ll lead by example—empowering your team to take initiative, innovate in how we manage our spaces, and continually enhance our service standards. Collaboration will be central to your success, as you work closely with business units, HR, and senior stakeholders to ensure every member feels supported, engaged, and proud of where they work.

Lead & Innovate

Manage day-to-day facilities operations, ensuring safe, efficient, and high-quality building services.

Develop & Deliver

Oversee vendor and contractor relationships, managing performance and compliance to high standards.

Optimise & Automate

Drive value-for-money strategies, process improvement, and innovation in facilities management.

Engage & Support

Create a welcoming, inclusive workplace environment that encourages collaboration and wellbeing.

Plan & Protect

Lead business continuity planning, emergency response coordination, and site compliance management.

Guide & Inspire

Supervise and develop facilities team members, fostering a positive and proactive team culture.

Collaborate & Communicate

Partner with stakeholders to support new joiners, host client visits, and manage site events.

Required qualifications to be successful in this role

To succeed in this role, you’ll bring strong facilities management experience within a corporate environment, with proven ability to lead teams and manage suppliers effectively. You’ll be a confident communicator, skilled in prioritising across multiple functions, and motivated to deliver high standards and continuous improvement across all areas of the workplace.

You should have :

• Significant experience in facilities or office management within a professional or corporate environment.
• Proven leadership and people management skills with the ability to inspire a high-performing team.
• Strong understanding of UK Health & Safety legislation and statutory compliance.
• Experience managing budgets, contracts, and supplier relationships.
• Excellent organisational and communication skills.
• Professional qualification in facilities management (IWFM Level 3+ desirable) and/or Health & Safety (NEBOSH or IOSH).
• Proficiency in Microsoft Office and facilities management systems (e.g., CAFM platforms).