Office Manager

Chisholm Bookmakers Ltd; Highweek; On-site; GBP 45,000 - 55,000; Full time

Job summary

A prominent UK firm is seeking an Office Manager to ensure seamless operations and promote a thriving workplace culture. You will manage day-to-day facilities tasks, oversee supplier partnerships, and engage with team members to foster an inclusive environment. This role demands significant experience in office management, strong leadership abilities, and knowledge of UK Health & Safety regulations. The position offers a competitive salary, excellent benefits, and opportunities for professional development.

Benefits

Competitive salary

Excellent pension

Private healthcare

Share scheme (3.5% + 3.5% matching)

Qualifications

• Significant experience in facilities or office management.
• Proven leadership and people-management skills.
• Strong understanding of UK Health & Safety legislation.
• Experience managing budgets and contracts.
• Excellent organizational and communication skills.

Responsibilities

• Oversee facilities operations and compliance.
• Manage relationships with service providers.
• Lead the facilities team and promote their development.
• Drive value-for-money strategies in facilities management.
• Create an inclusive workplace environment.

Skills

Facilities management

Leadership

UK Health & Safety knowledge

Budget management

Communication skills

Organizational skills

Education

IWFM Level 3+ qualification

NEBOSH or IOSH certification

Tools

Microsoft Office

Facilities management systems

Job description

At CGI, we believe the workplace should inspire creativity, connection, and performance. As an Office Manager, you will play a pivotal role in ensuring our offices operate seamlessly – creating an environment where our people and clients thrive. You’ll oversee day‑to‑day facilities operations, supplier partnerships, and building services while shaping a workplace culture that reflects CGI’s collaborative spirit and innovation.

We are recognised in the Sunday Times Best Places to Work List 2025 and have been named a UK Best Employer by the Financial Times.

Key Responsibilities

• Take ownership of the smooth running of our office environment – overseeing facilities operations, ensuring statutory compliance, and enhancing the workplace experience for CGI members and clients.
• Manage relationships with service providers, lead on‑site teams, and create a positive, professional environment that reflects CGI’s culture and values.
• Act as the key escalation point for building services, health & safety, and business continuity, ensuring an efficient and compliant operation that supports the success of every project delivered from your location.
• Lead by example – empowering your team to take initiative, innovate in how we manage our spaces, and continually enhance our service standards.
• Collaborate closely with business units, HR, and senior stakeholders to ensure every member feels supported, engaged, and proud of where they work.
• Lead day‑to‑day facilities operations, ensuring safe, efficient, and high‑quality building services.
• Oversee vendor and contractor relationships, managing performance and compliance to high standards.
• Drive value‑for‑money strategies, process improvement, and innovation in facilities management.
• Create a welcoming, inclusive workplace environment that encourages collaboration and wellbeing.
• Lead business continuity planning, emergency response coordination, and site compliance management.
• Supervise and develop facilities team members, fostering a positive and proactive team culture.
• Partner with stakeholders to support new joiners, host client visits, and manage site events.

Key Qualifications

• Significant experience in facilities or office management within a professional or corporate environment.
• Proven leadership and people‑management skills with the ability to inspire a high‑performing team.
• Strong understanding of UK Health & Safety legislation and statutory compliance.
• Experience managing budgets, contracts, and supplier relationships.
• Excellent organisational and communication skills.
• Professional qualification in facilities management (IWFM Level 3+ desirable) and/or Health & Safety (NEBOSH or IOSH).
• Proficiency in Microsoft Office and facilities management systems (e.g., CAFM platforms).

What We Offer

• A competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) that makes you a CGI Partner.
• Opportunities to develop innovative solutions, build relationships with teammates and clients, and access global capabilities.
• A supportive environment that values ownership, teamwork, respect, and belonging.