Office Manager

HARRIS PRIMARY ACADEMY EAST DULWICH; Greater London; On-site; GBP 37,000 - 39,000; Full time

Benefits offered by this job

Professional development

Pension scheme

Wellbeing cash plan

Competitive rewards package

Job summary

Harris Primary Academy East Dulwich is seeking an Office Manager to organise and supervise administrative systems, lead the admin team, and monitor support services. The post involves planning, development, and evaluating procedures to support school operations and governance.

The role carries a salary in the£36,989.89–£38,690.38 range (42 weeks/year, 37.5 hours/week), with a strong emphasis on data accuracy, compliance, and high-quality service delivery.

Qualifications

• NVQ Level 4 or equivalent qualification or experience in a relevant discipline.
• Several years' experience working in an office environment at senior level.
• Experience of using Microsoft Office Suite.
• Experience of using Bromcom or other MIS.
• Experience of working with the general public.
• Experience of using, maintaining and developing administrative systems.
• Good understanding of databases, including ability to use database to procedure reports and statistics.
• Full working knowledge of relevant policies/codes of practice/legislation.

Responsibilities

• Lead planning, development, and monitoring of support systems, procedures and policies.
• Line manage administrative staff, conduct regular team meetings and oversee recruitment/induction/training.
• Develop and maintain information systems and records.
• Analyse data and produce reports and statistics.
• Handle complex correspondence and governance communications.
• Oversee admissions procedures and appeals processes.
• Provide advisory support to the Governing Body and senior leaders.
• Manage contracts and tenders and oversee financial processes.

Skills

Senior office experience

Databases & reporting

Excellent communication

Public interaction

Education

NVQ Level 4 or equivalent

Tools

Microsoft Office Suite

Bromcom MIS

Job description

About Us

Children are at the heart of all we do. We are a happy, welcoming and inclusive school, supporting a rich diversity of families in our area. Our vision - Ambition For All - recognises the importance of the relationship between school and home in children's development. Parents/carers are welcome as partners in their child's education and there is a strong parent group who work hard to promote the school, raise funds and support learning. We provide a vibrant learning environment which nurtures and supports children. Pupils are encouraged to be responsible for their learning, to grow in confidence and become independent. In recognition of the work in this area, the school received UNICEF's Rights Respecting School Award in 2017. We offer an exciting and engaging curriculum where teachers and pupils work together to ensure high quality learning experiences that enable every pupil to achieve their very best. This includes well-structured lessons, opportunities to learn to play a musical instrument, to use new technologies, to learn outside the classroom through engaging educational visits and to learn away from home through high quality residential trips in Key Stage 2.

Summary

We are looking for an Office Manager to organise and supervise administrative systems within Harris Primary Academy East Dulwich. If you are interested in planning, developing and monitoring support services and managing administrative support staff, this could be the role for you.

The actual salary for this role will be £36,989.89 - £38,690.38 (42 weeks per year, 37.5 hours per week).

Main Areas of Responsibility

Your responsibilities will include:

• Taking a lead role in the planning, development, design, organisation and monitoring of support systems, procedures and policies
• Line management within the administrative team, holding regular team meetings and undertaking recruitment, induction, appraisal, training and mentoring responsibilities
• Leading in the development and maintenance of record/information systems
• Detailed analysis and evaluation of data, producing detailed reports/information
• Producing and responding to complex correspondence
• Overseeing annual and in-year admissions procedures
• Providing organisational and complex advisory support to the Governing Body
• Managing complex administrative procedures.
• Completion and submission of complex forms, returns etc., including those to outside agencies
• Selection and management of resources
• Providing advice and guidance to staff and others on complex issues
• Leading in the marketing and promotion of the school
• Present the professional and welcoming face of the Academy to all visitors, staff and students
• Ensuring all visitors for the Principal are welcomed and catered for in a professional manner
• Ensuring all correspondence to the Principal is managed efficiently and accurately.
• Supporting in negotiating, managing and monitoring contracts and tenders
• Managing and maintaining administrative systems and procedures
• Overseeing and implementing financial processes, including debt recovery
• Work with the Principal and Harris Federation finance team in the preparation, general supervision and maintenance of the academy budget
• Supporting the finance officer with maintenance of the Academy Fund and associated banking services
• Maintaining robust processes with regard to pupil data

Qualifications & Experience

We would like to hear from you if you have:

• NVQ Level 4 or equivalent qualification or experience in a relevant discipline
• Several years' experience working in an office environment at senior level
• Experience of using Microsoft Office Suite
• Experience of using Bromcom or other MIS
• Experience of working with the general public
• Experience of using, maintaining and developing administrative systems
• Good understanding of databases, including ability to use database to procedure reports and statistics
• Full working knowledge of relevant policies/codes of practice/legislation

Rewards & Benefits

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.