Office Manager

Think Care; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading provider of person-centred care is looking for a Business Manager to ensure operational efficiency and compliance with standards. The role involves managing the business's performance and HR processes while leading a motivated team. Ideal candidates will have strong leadership skills and experience in care management. Interested applicants should submit their CV and cover letter.

Qualifications

• Proven experience in business management within a care setting.
• Strong leadership and team management skills.
• Knowledge of CQC compliance and HR policies.

Responsibilities

• Manage day-to-day operations and overall business performance.
• Oversee hiring and onboarding processes for management positions.
• Ensure compliance with HR policies and payroll processes.

Job description

Responsibilities

1. Be responsible and accountable for the smooth day to day running of the complete business - overall business performance, leadership of the organisation, compliance requirements (internal processes) and external (CQC, Local Authority and other contractual obligations), overall client management, training, and supervision processes within the operation.
2. To be responsible for the selection, hiring and onboarding process of first line management positions.
3. To be fully responsible and accountable for all aspects of the satisfactory operation of company HR policies and processes including up to date recording of same.
4. To be responsible and accountable for the satisfactory operation of the company payroll processes on time and in full each month.
5. To be responsible for the satisfactory implementation of any necessary audit policies and processes required for internal or external needs.
6. To be fully responsible and accountable for the accurate and timely implementation of client invoicing and receivables on time and in full each month.
7. To be responsible and accountable for Facilities, Safety, Building, and Company Car Fleet operations and compliance to current legislation, HSE, and company standards at all times.
8. To be responsible and accountable for satisfactory operation and compliance of the IT and phone processes deployed within the company.
9. To investigate complaints, take any necessary and appropriate action and report to the RM, Local Authority and the CQC as required to ensure a satisfactory outcome.
10. To ensure that all work processes are deployed in accordance with the required CQC standards.
11. In conjunction with the RM be responsible and accountable for the monitoring and control of day-to-day expenditure within the limits defined by the Managing Director.
12. To effectively manage, lead and motivate the assigned Business Administrators and Apprentices within the assigned team.
13. To effectively manage the relationship with all company suppliers to ensure the smooth operation of the company at all times.

About the client

Our client is a leading provider of excellent person centred care. They are committed to delivering the highest standards of care and service. They believe in promoting a positive culture in line with their ethos and values.

Application

If you are passionate about providing the highest quality of care and have the necessary skills and experience, we would love to hear from you. Please submit your CV and cover letter outlining your suitability for the role.

Similar job titles for this role could include: Care Manager, Office Manager, Business Manager, Compliance Manager