Office Manager

South West London and St George's Mental Health NHS Trust; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading mental health trust in the UK is seeking a Band 5 office manager to lead an administrative team for the Merton Talking Therapies Service. This full-time role involves managing staff and providing essential support for efficient service delivery. Candidates should have a strong administrative background and leadership skills. Join an inclusive organization dedicated to quality care and community involvement, offering flexible working and career development opportunities.

Benefits

Flexible working

Career development opportunities

Positive and welcoming environment

Qualifications

• Proven experience in managing a team and administrative tasks.
• Ability to handle busy and varied roles effectively.
• Experience in coordinating appointments and managing information.

Responsibilities

• Manage Merton Talking Therapies Administration Staff.
• Support the Merton Talking Therapies Service Manager.
• Liaise with internal teams to navigate referrals.
• Coordinate scheduling, manage referrals and communications.

Skills

Strong administrative background

Effective communication

Ability to use initiative

Leadership skills

Job description

Are you keen to progress into an office manager, leadership position? Are you passionate, able to use your initiative and motivated to lead the admin team to provide support for Talking Therapies? If so, then you could be the person we are looking for.

An exciting opportunity has become available for a Band 5 office manager position within Merton Talking Therapies. This is a full‑time role for 37.5 hours per week, leading an admin team who provide admin and clerical support for the Merton Talking Therapies Service. The candidate will need to possess a strong administrative background enabling them to support the service to a high standard, providing efficient and professional administrative support. This is a busy and varied role.

• To manage Merton Talking Therapies Administration Staff and office tasks to ensure effective communication between staff, service users, departments and a variety of external agencies/organizations and referrers.
• To support the Merton Talking Therapies Service Manager in pathway management of the Kingston Talking Therapies caseload.
• To work closely with and liaise with all internal teams to ensure referrals are navigated appropriately to and from the Merton Talking Therapies Service.
• To manage all administration tasks including coordination of scheduling appointments, managing referral and discharge communications, room bookings, responding to calls, disseminating key information across administrative team, collating statistics and returns as required by the Trust, word‑processing as well as developing and maintaining filing systems adhering to Data Protection and Good Information Governance practices.

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill‑health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti‑racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co‑produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

For further details / informal visits contact: Name: Alex Phipps Job title: Administration Manager Email address: [e-mail] Telephone number: 020 3513 4531

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

• Administrative
• Mental Health Care