Office Manager

Horizon Parking; Chelmsford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic facility management company in Chelmsford is seeking an Office Manager to support office operations and culture. The ideal candidate will have strong IT skills, experience in office management, and the ability to communicate effectively. This role blends administrative support and facilities management with a focus on enhancing workplace culture. Competitive salary and benefits included.

Benefits

Salary circa £33,000 depending on experience

23 days holiday plus bank holidays

Annual bonus scheme

Employee Assistance Programme (EAP)

HealthShield after 6 months

Qualifications

• Experience in office management or facilities coordination supporting senior leaders.
• Ability to work autonomously and handle multiple tasks.
• Capacity to maintain confidentiality and handle sensitive information.

Responsibilities

• Contribute to a positive office culture and support HR engagement programmes.
• Assist with onboarding and admin tasks.
• Manage meeting room bookings and reception processes.
• Provide high-quality PA support to Group Board Directors.

Skills

Strong IT skills (Microsoft Office, Teams, SharePoint)

Highly organised and detail-driven

Confidently managing digital systems

Positive communication skills

Experience in office management or PA roles

Job description

Overview

We're growing - and this new role will help us do it even better.

This is a fantastic opportunity to shape a newly created role, work closely with our senior team, and make a real impact on how our office operates and feels day to day. At the Horizon Group, we're proud of our collaborative culture, values, and strong sense of purpose. We value initiative, teamwork, and people who care about doing things properly.

Benefits

• Salary: Circa £33,000 (depending on experience)
• Hours: 37.5/week, Monday to Friday
• 23 days holiday + bank holidays
• Additional day off during birthday week
• Annual bonus scheme
• Employee Assistance Programme (EAP)
• HealthShield (after 6 months)
• Company sick pay (after 12 months)
• Salary sacrifice pension scheme (incl. Death in Service)

Why join us?

• Brings professionalism, warmth, and initiative to everything they do.
• Has strong IT skills (Microsoft Office, Teams, SharePoint) and confidence managing digital systems.
• Handles sensitive information with discretion and integrity.
• Works proactively and takes ownership, finding solutions.
• Communicates clearly and confidently at all levels.
• Is highly organised, detail-driven, and comfortable managing multiple priorities.
• Has proven experience in office management, facilities coordination, or PA/EA roles supporting senior leaders.
• Can work autonomously, thrive on variety, and stay calm under pressure - with a natural flair for organisation and people.

What you'll be doing

Culture, Compliance & Continuous Improvement

• Contribute to a positive, inclusive office culture, working with HR on engagement and wellbeing.
• Support ISO programmes through documentation and audit prep.
• Identify ways to improve processes, systems, and sustainability (e.g. recycling, energy efficiency, wellbeing).
• Maintain accurate records across shared systems, ensuring GDPR and policy compliance.

Operational & Business Support

• Assist with admin tasks, purchase orders, invoice coordination, and budget monitoring.
• Support onboarding of new Head Office colleagues (desks, IT, systems).
• Coordinate internal/external events (training, meetings, staff gatherings).
• Manage meeting room bookings, visitor sign-in, and reception processes.
• Maintain supplier relationships and negotiate rates for best value.
• Monitor travel/accommodation spend, identify savings, and improve booking visibility.
• Act as central contact for travel/accommodation across Horizon Parking and AEJ Management (including Head Office, satellite, and field teams).

Executive & Board Support

• Handle confidential correspondence and documents professionally.
• Manage distribution lists, contact databases, and Board schedules.
• Arrange meetings, client visits, and hospitality for senior leaders.
• Provide flexible, high-quality PA support to Group Board Directors (diary, travel, agendas, board packs, minute-taking).

Office & Facilities Management

• Keep facilities and compliance documentation up to date (ISO, fire safety, PAT testing, hygiene).
• Lead office safety compliance (fire drills, first aid, statutory logs/signage).
• Conduct regular inspections for health & safety, cleanliness, and presentation.
• Manage stock levels for stationery, PPE, kitchen, and office consumables.
• Coordinate maintenance, cleaning, and waste contracts.
• Manage facilities (meeting rooms, signage, access, air con, Wi-Fi, alarms, printers, phones) with IT and suppliers.
• Oversee daily operation of Chelmsford Head Office, ensuring it's professional, safe, and welcoming.

This newly created role supports our continued success and provides day-to-day leadership for everything that keeps the office running smoothly. It blends office management, facilities coordination, compliance, and executive/PA support, with responsibility for enhancing the office culture and environment.

If you're ready to take ownership of a role at the heart of our business, we'd love to hear from you.