Office Manager

Armstrong Fluid Technology; Droitwich Spa; On-site; GBP 32,000 - 42,000; Full time

Job summary

A global fluid-flow technology leader in Droitwich Spa is seeking an Office and Facilities Manager to oversee site operations. The role combines facilities maintenance with office coordination to ensure a safe and efficient workplace. The ideal candidate will have proven facilities management experience, health and safety knowledge, and strong organizational skills. Join a community committed to innovation and sustainability while contributing to an agile work environment.

Qualifications

• Proven experience in facilities management or a similar operational role.
• Sound understanding of UK health, safety, and compliance standards.
• Basic hands-on maintenance skills.
• Experience managing office operations and supplier contracts.
• Excellent organizational, problem-solving, and communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) and maintenance software.
• NEBOSH or IOSH qualification.
• IWFM (BIFM) or Facilities Management‑related qualification.
• First Aid or Fire Warden certification.
• Experience supporting lean or continuous improvement initiatives.

Responsibilities

• Oversee day-to-day running and upkeep of the site’s facilities.
• Carry out or coordinate maintenance and repair tasks.
• Liaise with external contractors and ensure safety compliance.
• Manage day-to-day office operations.
• Oversee administrative functions including supplies and upkeep.
• Track facilities KPIs and supplier performance, supporting budgeting.

Skills

Facilities management

Maintenance coordination

Health and safety compliance

Organizational skills

Communication skills

Problem-solving

Customer service orientation

Team collaboration

Education

NEBOSH or IOSH qualification

IWFM or Facilities Management qualification

First Aid or Fire Warden certification

Tools

Microsoft Office

Job description

Title: Office and Facilities Manager

Reports to: UK H&S, Environmental and Facilities Manager

Contract: 6-12 Months FTC (With the Opportunity to go Permanent)

About Us

Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and the most creative technical and marketing minds driven by a shared mission to engineer the future and safeguard our planet.

As a member of our team, you'll dive into an environment that encourages learning and boundary‑pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges.

We are seeking a proactive and versatile Office and Facilities Manager to oversee and support the smooth operation of our Droitwich site, including both production and office environments.

This dual role combines hands‑on facilities maintenance support with responsibility for office coordination, ensuring a safe, efficient, and professional workplace for all employees. The ideal candidate will be equally comfortable managing maintenance schedules and contractors as they are overseeing office operations, budgets, and administrative processes.

Key Responsibilities

Facilities Management & Support

• Oversee the day‑to‑day running and upkeep of the site’s facilities, including production, warehouse and office areas.
• Carry out or coordinate maintenance and repair tasks (basic electrical, plumbing, painting, or general repairs).
• Manage planned and reactive maintenance programmes, ensuring timely completion and minimal disruption to production.
• Liaise with external contractors, engineers, and service providers, ensuring compliance with site safety and performance standards.
• Support site projects such as refurbishments, layout changes, and facility upgrades.
• Ensure statutory inspections (fire alarms) are completed and records maintained.
• Oversee waste management, recycling and site cleanliness.

Health, Safety & Compliance

• Work closely with the UK Health and Safety, Environmental and Facilities Manager to maintain safe working conditions across the site.
• Conduct regular site checks and inspections to ensure compliance with legislation and company procedures.
• Support risk assessments, contractor control and emergency response planning.
• Maintain documentation for inspections, permits and safety records.

Office Management

• Manage day‑to‑day office operations, ensuring an efficient and well‑organised working environment.
• Oversee administrative functions including reception, stationery, supplies and general office upkeep.
• Coordinate meeting rooms, site access, and visitor management.
• Support internal communications, staff events, and company initiatives.
• Ensure office procedures are followed and updated as needed.
• Support all visitors' PPE for site tours.

Budgeting & Reporting

• Oversee facilities and support the UK Health and Safety, Environmental and Facilities Manager with office‑related budgets, ensuring cost control and efficient procurement.
• Track and report on facilities performance, maintenance schedules, and supplier KPIs.
• Identify opportunities for operational improvement and cost savings.
• Track and control all contractors that come onsite.

Qualifications & Experience

• Proven experience in facilities management, maintenance coordination, or a similar operational role (preferably in a manufacturing or production environment).
• Sound understanding of UK health, safety, and compliance standards.

Basic hands‑on maintenance skills and ability to coordinate external contractors.

Experience managing office operations and supplier contracts.

Excellent organisational, problem‑solving, and communication skills.

Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with maintenance or facilities software.

NEBOSH or IOSH qualification.

IWFM (BIFM) or Facilities Management‑related qualification.

First Aid or Fire Warden certification.

Experience supporting lean or continuous improvement initiatives.

Key Attributes

• Hands‑on, can‑do attitude with strong attention to detail.
• Excellent time management and multitasking ability.
• Safety‑ and quality‑conscious approach.
• Team‑oriented with strong interpersonal skills.
• Reliable, adaptable, and self‑motivated.

Soft Skills & Other Requirements

• Excellent verbal and written communication skills.
• Exceptional customer service orientation.
• Strong leadership skills with a collaborative, team‑oriented approach and a bias for action.
• Ability to simplify complex problems, perform root cause analysis, and provide clear recommendations.
• High attention to detail and strong organisational abilities.
• Self‑motivated, proactive, and flexible, with a commitment to achieving high standards of quality and efficiency.

Why Armstrong Fluid Technology?

By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid‑flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world by reducing carbon emissions and energy costs. Together, we’ll build tomorrow’s solutions today and enjoy a safer and greener world.

Seniority Level

Associate

Employment Type

Contract

Job Function

Other

Industries

HVAC and Refrigeration Equipment Manufacturing