Office & Customer Service Coordinator

Clearview 2000; Welwyn Hatfield; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A glazing company in Welwyn Hatfield is seeking an organized individual for a hybrid role focusing on customer service and administrative tasks. Responsibilities include managing customer inquiries, editing the engineers' diary, and data entry using Microsoft Office. The role is fast-paced, requiring effective handling of customer queries and assistance with deliveries, ensuring smooth business operations.

Qualifications

• Confident handling of customer queries both in person and digitally.
• Ability to convert inquiries into bookings.
• Strong administrative skills in managing orders and warranties.
• Competency in data entry to generate customer quotations.

Responsibilities

• Handle incoming and outbound customer queries enthusiastically.
• Manage the engineers' diary for effective bookings.
• Perform data entry tasks via Microsoft Office.

Skills

Microsoft Office competency

Ability to manage physical deliveries

Organisational skills

Customer service

Job description

A glazing company in Welwyn Hatfield is seeking an organized individual for a hybrid role focusing on customer service and administrative tasks. Responsibilities include managing customer inquiries, editing the engineers' diary, and data entry using Microsoft Office. The role is fast-paced, requiring effective handling of customer queries and assistance with deliveries, ensuring smooth business operations.