Office Coordinator/Workflow Supervisor (Full or Part Time)

Sweden Renewable Energy Investments AB; Birkenhead; On-site; GBP 40,000 - 60,000; Full time

Job description

Overview

An exciting opportunity has arisen to join a highly successful accountancy firm based in North Wales and the Northwest of England. The company have over 15 locations in this region.

The role will be busy and varied, overseeing a team of Graduate and Trainee Accountants/Bookkeepers and monitoring workflow.

CRM responsibilities

• Monitor and oversee a CRM system which tracks workflow
• Deal with complaints
• Monitor flow of information
• Monitoring targets
• Some HR duties such as monitoring holidays and sickness
• Overseeing training budget/CPDs
• Note taking
• Chasing up on projects
• Overseeing the recruitment workflow liaising with the external agent
• Predicting future issues
• Pre-empting planning strategy alongside management team
• Health & Safety

CRM reporting

• Credit control
• Client communications
• Phone calls
• Letters
• Targets
• Production rates
• Scheduling holidays
• Contracts
• Assisting with payroll

You will also have the opportunity to develop with CPD qualifications in areas of interest, to develop your career for your benefit and that of the business.