Office Coordinator

Keywords Studios; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading gaming services company in London seeks an Office Coordinator to ensure smooth office operations, manage reception duties, and coordinate with vendors. The ideal candidate has over 2 years of relevant experience, strong interpersonal skills, and adeptness in Microsoft Office or Google Workspace. The role involves fostering a positive office culture and supporting team events.

Qualifications

• 2+ years’ experience in office coordination, reception or facilities administration.
• Strong interpersonal skills and a customer-service mindset.
• Excellent organisational and multitasking abilities with attention to detail.
• Confident communicator – both written and verbal.
• Proficient with Microsoft Office or Google Workspace.

Responsibilities

• Operate the reception area and greet visitors.
• Support the coordination of on-site events.
• Liaise with building management and external vendors.
• Manage employee and visitor access cards.
• Help foster a positive office culture.

Skills

Interpersonal skills

Organisational abilities

Customer-service mindset

Communication skills

Proficient with Microsoft Office or Google Workspace

Job description

At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services.

We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences.

Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com

The Office Coordinator is the first point of contact for employees, visitors and vendors entering the London head office. This role ensures that the office runs smoothly day to day – maintaining a professional, welcoming reception and supporting an organised, safe and engaging workplace environment that reflects the Keywords culture.

The ideal candidate is proactive, reliable and people-oriented, with a strong sense of ownership over the office experience. The role will also provide operational support to Liquid Violet, our Covent Garden studio, assisting with vendor coordination and facilities‑related tasks as required.

Key Responsibilities – Front of House & Office Experience

• Operate the reception area, greeting visitors, managing deliveries and maintaining a professional first impression of the studio
• Act as the main point of contact for employees working in or visiting the London office
• Support the coordination of on‑site events and activities that contribute to a positive and inclusive studio culture
• Maintain an organised, tidy and well‑presented workspace including meeting rooms and communal areas

Facilities & Vendor Coordination

• Liaise with building management and external vendors (cleaning, maintenance, catering, security etc.) to ensure smooth daily operations
• Support the Liquid Violet studio in Covent Garden with vendor coordination and facilities‑related tasks as needed
• Log and track facilities requests, ensuring issues are resolved quickly and efficiently
• Manage office supplies, deliveries and service schedules in line with budget and quality expectations
• Support the UK Facilities & Leasing Manager in implementing consistent facilities standards across UK sites

Access & Security Management

• Manage employee and visitor access cards, ensuring records are up to date and systems secure
• Assist in enforcing health, safety and security procedures including emergency protocols
• Coordinate with IT and building management to maintain access systems and resolve any issues

Culture & Engagement

• Help foster a positive office culture across both our London Head office and Liquid Violet space by assisting with team events, celebrations and communications
• Act as a friendly and approachable presence in the office, encouraging collaboration and supporting employee engagement initiatives

Qualifications

• 2+ years’ experience in office coordination, reception or facilities administration
• Strong interpersonal skills and a customer-service mindset
• Excellent organisational and multitasking abilities with attention to detail
• Confident communicator – both written and verbal – able to liaise professionally with all levels of the organisation
• Proficient with Microsoft Office or Google Workspace and quick to learn new tools (e.g. ticketing or access management systems)
• Awareness of health, safety and security procedures in a corporate environment
• Proactive, dependable and adaptable – able to work independently and take initiative

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavour to create a workplace, which provides for equal opportunities for all employees and potential employees.