Enable job alerts via email!

Office Coordinator

Level Group ANZ

Cardiff

On-site

GBP 25,000 - 30,000

Full time

13 days ago

Job summary

A family-owned plumbing business is looking for an Administration Coordinator to support operations in a fast-paced environment. The ideal candidate will have strong organisational skills and a background in administration. Responsibilities include customer inquiries, financial processing, and assisting the management team. The role offers a supportive culture, professional growth opportunities, and an exciting workplace environment.

Benefits

Your Birthday Off Every Year
Employee wellness scheme
Work-Life Balance
Social team events
Career Growth opportunities

Qualifications

  • Strong background in administration and experience in coordinating scheduling.
  • Excellent time management and ability to prioritise urgent tasks.
  • Ability to communicate effectively with both customers and team members.

Responsibilities

  • Be a point of contact for customer inquiries via phone and email.
  • Handle invoicing, financial processing, and overdue accounts.
  • Support all operational requirements, including scheduling the field team.

Skills

Organised
Detail-oriented
Problem-solving
Effective communication

Tools

Simpro
Microsoft Office
Job description

Join Our Growing Team – Be the Backbone of Our Operations!

Are you an organised, detail-oriented admin pro who thrives in a fast-paced trade industry? Do you love keeping things running smoothly while supporting a dynamic team? If so, DABS Plumbing is looking for YOU!

We’re a family-owned, growing plumbing business based in Newcastle, and we need an Administration Coordinator to ensure our office runs like a well-oiled machine. From customer service to financial processing, this role is perfect for someone who’s great with numbers, loves organisation, and enjoys being the go-to person in the office.

What’s In It for You?

Your Birthday Off Every Year – Because you deserve it!

Employee wellness scheme – Financial contribution to pursuit of health and wellness

Work-Life Balance – Flexible start and finish times.

A Social, Fun Team – Monthly Friday drinks, team dinners, and a stocked kitchen with snacks & coffee.

Career Growth – We invest in our people, with training and development opportunities.

What You’ll Be Doing
  • Be a point of contact for customer inquiries via phone and email
  • Handle invoicing, financial processing, and overdue accounts.
  • Maintain accurate records and provide administrative support for all operations.
  • Work closely with the General Manager and Directors to keep everything on track.
  • Support all operational requirements, including scheduling the field team and ensuring smooth processing of all workflows, including purchase orders and invoices.
Who You Are

Organised, efficient, and passionate about keeping things running smoothly.

Confident in using Simpro, and Microsoft Office (or eager to learn!).

A great communicator who thrives in a fast-paced environment.

Someone keen to be part of a fun, supportive, and hardworking team.

Location: Newcastle

Hours: Full-time, Monday – Friday

Ready to join something great? Apply now and let’s have a chat!

Key Selection Criteria

Essential Skills & Experience:

  • Strong background in administration and experience in coordinating scheduling.
  • Excellent time management and ability to prioritise urgent tasks.
  • Strong attention to detail and problem-solving skills.
  • Ability to communicate effectively with both customers and team members.
  • Ability to work in a fast-paced environment and adapt to changing schedules.

Desirable Skills & Experience:

  • Experience in a plumbing, construction, or trade-based business.
  • Experience using Simpro or other trade-based job management software.
  • Knowledge of invoicing and basic financial administration.
Work Environment & Benefits
  • Full-time, Monday to Friday, with rotational start times available.
  • Supportive and dynamic team culture.
  • Professional development opportunities and ongoing training.
  • Social events and team-building activities throughout the year.
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.