Office and Warehouse Support Assistant

JobStart Scheme; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A design company in Belfast is seeking a motivated individual for an entry-level position. You will support warehouse management and assist senior colleagues while receiving comprehensive training. This role offers learning opportunities in stock management and customer support. Ideal candidates should possess general IT skills and GCSEs in English and Maths. The position provides flexible working hours with a pay range between £7.55 - £12.21 per hour.

Qualifications

• Ability to learn new software systems.
• Convey information accurately to team and suppliers.
• Prioritise and complete tasks efficiently.
• Willingness to learn about product attributes.

Responsibilities

• Oversee warehouse activities and maintain an ordered environment.
• Receive and check stock; manage customer orders.
• Build knowledge of suppliers and assist with product selection.
• Use software systems for administration of orders.

Skills

General IT skills

Communication skills

Organisational skills

Knowledge of social media

Understanding of lighting products

Education

GCSE English and Maths

Job description

THE EMPLOYER IS: DESIGNS BY OMAK LTDThis is an entry level position for a bright and ambitious individual to support the existing team while benefitting from the opportunity to learn and grow in a company. Full training and support will be given which will give the successful applicant a chance to learn every aspect of a growing business including business systems (ordering, invoicing, stock management, supplier management, customer-facing skills), commercial awareness and experience of the day-to-day activities in a commercial environment. This position will give the successful applicant skills for life in the world of work. This role will provide the opportunity for mentoring support from highly experienced people to help you develop your skills.

Responsibilities

• Warehouse: Oversee all activities in the warehouse. You will be responsible for the warehouse, ensuring a clean and ordered environment where valuable stock is kept correctly and is easy to find.
• Stock: Receiving and checking stock, ensuring accompanying paperwork is recorded and stock booked in on the system, booking out stock to fulfil customer orders, packing customer orders with delivery notes are included, shipping returns to suppliers.
• Stock: You will support the business and customers by delivering orders to customer sites and collecting stock from suppliers.
• Office Support: You will build knowledge of our suppliers and their products, technical aspects of lighting across the sectors we work in: commercial, hospitality and residential.
• Office Support: You will be supporting senior colleagues in product selection for lighting projects.
• Office Support: Using our software systems to support with administration of orders including: order placement, uploading products, creation of new supplier and customer accounts, booking out and receiving stock.
• Customer Support: Providing support with the selection of products on customer projects, sourcing and costing products according to customer specifications.

Skills and Qualifications

• General IT skills and ability to learn new software systems.
• Communication skills including written and verbal for writing emails, answering the phone, and conveying information confidentially to the team.
• The ability to convey information correctly, especially in the case of conversing with suppliers and customers.
• Organisational skills, including the ability to prioritise and complete the duties required of this position in a timely manner.
• GCSE English and Maths.
• Knowledge of the use of social media to support the marketing and promotion of the company.
• Basic understanding of lighting products and electrical terminology, including wattage, lumens, colour temperature (Kelvin), voltage, lamp types, and IP ratings.
• Ability to read product specifications and identify common lighting components such as LED drivers, lamp bases (GU10, E27, etc.), and fittings.
• No formal electrical qualification required - just a willingness to learn and understand key product attributes.

Further Information

The Employer is: DESIGNS BY OMAK LTDJobStart Opportunity - Working Hours Information.Standard Hours: up to 25 hours per week.Flexible/Reduced Hours: May be available upon approval by a Work Coach.Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID 1747715 Job Sector Secretarial and Administration,Transport, Distribution and Warehousing Area Belfast Location Belfast Salary 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour No. vacancies 1 Contract Type Temporary Weekly hours 25 Published date 26/11/2025 Closing date 06/01/2026 Worktime Days to be confirmed, hours between 8.30am - 5pm

Area: Derry or Londonderry
Closing date: 30 Nov 2025