Office and Facilities Co-ordinator

Blue Light Card

Greater London

On-site

GBP 28,000 - 36,000

Full time

3 days ago

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Benefits offered by this job

25 days annual leave

Moments that Matter day

Buy/sell holiday up to 5 days

Volunteering day

Annual company bonus

Blue Light Card

Growth fund of £450 per year

Private Medical Insurance

Auto-enrolment pension

Enhanced parental leave

Healthcare cash-back plan

Colleague Assistance Programme

EV charging and free parking onsite

Relaxed dress code

On-site gym

Job summary

Blue Light Card in London Holborn is seeking an Office and Facilities Co-ordinator to keep our day-to-day office life running smoothly. This on-site role covers front-of-house, space upkeep, and practical support for the People Team and Exec Assistants.

You'll ensure visitors have a warm, professional welcome, manage access, and keep meeting rooms ready for events. The role sits at the heart of a busy office, five days a week, with a focus on delivering a great first day for new joiners and a

Qualifications

Experience in front-of-house or office coordination to keep a busy office running smoothly.
Strong attention to detail and presentation across the workspace.
Ability to manage competing priorities with calm organisation.

Responsibilities

Welcome visitors to the office and ensure their experience from arrival to departure is warm, professional, and well-managed.
Maintain an accurate visitor log and manage employee passes, including issuing, tracking, and deactivating access as needed.
Keep all areas of the office clean, tidy, and presentable throughout the day, flagging and following up on maintenance issues with building management.
Monitor and replenish consumables across the office, from kitchen supplies to stationery, placing orders in good time to avoid gaps.
Set up meeting rooms and prepare the space for company meetings and events, including arranging and coordinating catering logistics.
Review DSE assessments for colleagues and arrange the equipment they need to work comfortably and safely.
Support new joiners on their first day, helping them feel settled and set up from the start.
Provide ad-hoc support to the People Team and Executive Assistants, responding to requests with a flexible, responsive approach.

Skills

Front-of-house

Detail-oriented

Organisational skills

Communication skills

Collaborative

Visitor management

Office supplies

Job description

The Role and the Team

The London Holborn office is the heartbeat of BLC's day-to-day life in the capital, where teams come together to do their best thinking, build relationships, and move things forward. We're looking for an Office and Facilities Co-ordinator to be the person who makes that possible, keeping everything running smoothly so that our people can focus on the work that matters.

This is a hands-on, varied role that sits at the centre of the office experience. From welcoming visitors and managing front of house, to keeping the space well-stocked, well-presented, and ready for whatever the day brings, you'll own the detail that makes a real difference to how people feel when they walk through the door. The role is based fully on-site at our London office, five days a week.

You’ll work closely with the People Team and Executive Assistants, supporting colleagues across the business and playing an important part in how new joiners experience their first day at BLC.

What You'll Do

Welcome visitors to the office and ensure their experience from arrival to departure is warm, professional, and well-managed

Maintain an accurate visitor log and manage employee passes, including issuing, tracking, and deactivating access as needed

Keep all areas of the office clean, tidy, and presentable throughout the day, flagging and following up on maintenance issues with building management

Monitor and replenish consumables across the office, from kitchen supplies to stationery, placing orders in good time to avoid gaps

Set up meeting rooms and prepare the space for company meetings and events, including arranging and coordinating catering logistics

Review DSE assessments for colleagues and arrange the equipment they need to work comfortably and safely

Support new joiners on their first day, helping them feel settled and set up from the start

Provide ad-hoc support to the People Team and Executive Assistants, responding to requests with a flexible, responsive approach

What You'll Bring

Experience in a front-of-house, office coordination, or facilities support role, with a track record of keeping a busy office running smoothly

A careful, detail-oriented approach to the physical workspace, with high standards for presentation and a proactive attitude to spotting and resolving issues before they become problems

Strong organisational skills, with the ability to juggle a varied workload and manage competing priorities calmly throughout the day

Clear, friendly communication skills, comfortable engaging with visitors, colleagues, and building management alike

A collaborative, supportive way of working, happy to roll up their sleeves and help wherever they're needed

Familiarity with ordering and managing office supplies, or confidence picking this up quickly in a new environment

Our Culture

Our mission is simple: make heroes happy. Our members are real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning, what makes us want to think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.

We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.

Blue Light Card is an equal opportunities employer. We’re committed to building a diverse and inclusive team where different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we’ll prioritise candidates who meet both the essential and desirable criteria for the role.

What We Offer