Office and Bookings Adminstrator

University of Leeds; Leeds; On-site; GBP 25,000 - 27,000; Part time

Job summary

A leading educational institution is seeking an Office and Bookings Administrator based in Leeds. This part-time role involves providing administrative support for outdoor bookings and ensuring excellent customer service. The successful candidate will work closely with facility managers and be the first point of contact for inquiries. Excellent planning, communication, and organisational skills are essential, along with flexibility for evening and weekend events.

Benefits

26 days holiday plus 16 bank holidays

Generous pension scheme

Discounted gym membership

Access to personal development courses

Qualifications

• Experience working in a customer-focused environment.
• Ability to work effectively under pressure and meet conflicting deadlines.
• Flexibility to support events during evenings and weekends.

Responsibilities

• Provide comprehensive administrative support for bookings.
• Act as the first point of contact for social league inquiries.
• Manage customer enquiries with professionalism.

Skills

Customer service experience

Planning and organising skills

Communication skills

Job description

Office and Bookings Administrator

This role will be based on the university campus.

Do you have experience working in a customer focused environment with a commitment to providing excellent customer service? Do you have excellent planning and organising skills?

We are seeking an Office and Bookings Administrator to provide a comprehensive and efficient administrative support to our outdoor bookings programme (to also include the social leagues). Acting as the first point of contact to the social league contacts, you will provide customers and visitors with a professional service and manage customer enquiries. Working alongside our Facility Managers you will provide support for all bookings and enquiries for our outdoor sports programmes including our social leagues, and to provide support to the Senior Management team and to staff across the outdoor facilities.

You will have excellent communication skills with the ability to communicate with a diverse customer base. With excellent planning, organising and prioritising skills you will have the ability to work effectively with others and work under pressure during challenging situations and conflicting deadlines.

Some flexibility will be required specifically to support events held during evenings and weekends. You will be primarily based at Sports Park Weetwood, however, will be required to work at any of our outdoor sports facilities, when required.

This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas

What we offer in return

• 26 days holiday plus approx. 16 Bank Holidays/days that the University is closed by custom (including Christmas) - That's 42 days a year!
• Generous pension scheme options
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

To explore the post further or for any queries you may have, please contact:

Ashley Smith [e-mail]

Please see details of the University's Pre-employment Health Assessment within the Candidate Brief.

Further Details:

• Location: Leeds - Weetwood Pavilion
• Faculty/Service: Facilities Directorate
• School/Institute: Sport and Physical Activity
• Category: Operational Support
• Grade: Grade 3
• Salary: £25,249 to £26,093 per annum pro-rata
• Working Time: 28.57% (10 hours per week)
• Post Type: Part Time
• Contract Type: Fixed Term (End May 2026 to complete a specific task or time limited work)
• Release Date: Thursday 30 October 2025
• Closing Date: Sunday 09 November 2025
• Interview Date: Friday 14 November 2025