Office Administrator - Lanes

Country Dreams Radio; Sheffield; On-site; GBP 25,000; Full time

Job summary

A leading UK radio company in Sheffield is looking for an experienced Office Administrator to manage customer liaison, update reports, and perform general administrative tasks. The ideal candidate will have at least 12 months of experience in a busy office environment, with strong data entry and IT skills. This role offers a salary of £24,442 and benefits such as 24 days holiday, life assurance, a pension scheme, and free onsite parking. Join a friendly working environment and contribute to seamless operations.

Benefits

24 days holiday + bank holidays

Life Assurance equal to 1× your base pay

Auto enrolment pension scheme

Free onsite parking

Friendly working environment

Qualifications

• Minimum of 12 months experience working in a busy office.
• Familiarity with customer service protocols.
• Ability to learn new in-house IT systems quickly.

Responsibilities

• Liaising with customers for job updates and inquiries.
• Updating customer reports, invoices, and time sheets.
• Performing general admin duties as needed.

Skills

Excellent IT skills (Excel, Word)

Customer service experience

Data entry experience

Job description

The Lanes Group are the UKs largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nations water systems.

Formed in 1992, our half a billion‑pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer.

• Location: Sheffield
• Hours: Monday to Friday, 37.5 hours per week
• Salary: £24,442

Responsibilities But Not Limited To

• Customer Liaison‑ job updates and enquires
• Updating in house systems including customer reports, invoicing, time sheets, taking payments over the phone, raising purchase orders via our in‑house systems, telephone & email enquiries
• Other ad‑hoc general admin duties

Experience And Qualifications Required For The Role

You’ll already be familiar with an office environment; the successful candidate will have experience of working in a busy office for a minimum of 12 months, previous data entry experience, a background in customer service, excellent IT skills (Excel, Word) and the ability to learn new in‑house IT systems.

What We Offer

• 24 days holiday + bank holidays
• Life Assurance equal to 1× your base pay
• Auto enrolment pension scheme
• Free onsite parking
• Friendly working environment

This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.

We are an equal opportunities employer and welcome applications from under‑represented members of the community.

Strictly no agencies please.