Office Administrator

Elvet Recruitment; United Kingdom; On-site; GBP 29,000; Full time

Job summary

A leading waste management service provider in Sheffield is seeking a Scheduler to coordinate operations and deliver high standards of service. The ideal candidate will possess strong communication skills and the ability to work in a dynamic environment. This is a permanent role offering a salary of £28,500 DOE, with responsibilities including managing calls, processing orders, and ensuring compliance. Join a family-run business with over 50 years of experience in the industry.

Qualifications

• Sector experience is desirable.

Responsibilities

• Coordinate inbound and outbound calls from customers and colleagues.
• Deliver the highest standard of service and professionalism.
• Manage and respond to internal and external email inquiries.
• Create Work Tickets and Consignment Notes in relevant systems.

Skills

Strong written and verbal communication skills

Ability to work in a busy environment

Attention to detail

Job description

Elvet Recruitment are recruiting for an Scheduler on behalf of one of the UK's leading suppliers of specialist waste management solutions to work in their thriving office in Sheffield

This family‑run business has been established over 50 years, with a strong name in waste management they offer a diverse range of services nationwide.

Main duties

• Coordinate inbound and outbound calls from customers and colleagues.
• Deliver the highest standard of service and professionalism to both internal and external customers.
• Provide cover in the absence of the Transport Manager, including during annual leave or when out of the office.
• Manage and respond to internal and external email inquiries, including booking requests and quotations.
• Maintain and update the in‑house computer database and operating systems as needed.
• Process orders from initial booking through to job confirmation.
• Liaise with the transport team and managers to agree on booking schedules.
• Offer administrative support across a broad range of general office tasks.
• Plan and coordinate daily, weekly, and monthly work activities for assigned areas.
• Ensure completion of daily worksheets, including accurate records of driving hours and other duties.
• Verify drivers' hours against Verilocation and confirm them within the Xeres system.
• Create Work Tickets and Consignment Notes in Xeres, PDA, and Salesforce.
• Follow the ticket confirmation process in Xeres and ensure Vehicle Performance Report data is accurate.
• Schedule collections in consideration of Group transport availability and geographic location.
• Ensure all driver training and compliance requirements are current and up to date.
• Maintain and regularly update the skills chart.

Skills and experience

• Strong written and verbal communication skills.
• Ability to work in a busy environment.
• Sector experience is desirable.
• Attention to detail.

Role information

• 40 Hours per week
• GBP28,500 DOE

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

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Please call Heather Sweetman at Elvet Recruitment to discuss in more detail.