Office Administrator

Adecco; Thame; On-site; GBP 22,000 - 25,000; Full time

Job summary

A leading staffing agency in Thame seeks an Office Administrator. In this role, you will ensure customers receive exceptional service and handle various administrative tasks. The ideal candidate will have customer service experience, excellent communication skills, and a proactive approach. The position offers a salary of £22,000 - £25,000 per annum and includes benefits such as 22 days of annual leave and a pension scheme.

Benefits

22 days of annual leave, increasing to 25 days, plus bank holidays

Pension Scheme

Life Insurance

Free Onsite Parking

Onsite Gym

Qualifications

• Previous experience in customer service, sales, or administration.
• Excellent communication skills and a keen attention to detail.
• A proactive attitude and the ability to thrive in a fast-paced environment.

Responsibilities

• Handle sales queries over the phone and provide timely responses to emails.
• Manage sales and group order processing efficiently.
• Update internal systems with notes and adjustments.
• Support customers during their visits, ensuring they have a positive experience.
• Work with various departments to enhance service delivery.
• Keep management informed of any challenges that arise.

Skills

Customer service experience

Communication skills

Attention to detail

Proactive attitude

Job description

Overview

Position: Office Administrator

Location: Long Crendon, Buckinghamshire

Contract Type: Full time, Permanent

Salary: £22,000 - £25,000 per annum

Working Hours: Monday to Friday, 8:30 am - 5:00 pm, with 1 hour for lunch

Please note: Due to the clients location, you must be able to drive and have your own transport.

About the Role

You will be the vital link between customers and the operations team. Reporting to the Operations Manager, you will be responsible for ensuring their customers receive exceptional service at every touchpoint.

Responsibilities

• Customer Liaison: Handle sales queries over the phone and provide timely responses to emails.
• Order Processing: Manage sales and group order processing efficiently.
• Database Management: Update internal systems with notes and adjustments.
• On-Site Assistance: Support customers during their visits, ensuring they have a positive experience.
• Cross-Department Collaboration: Work with various departments to enhance service delivery.
• Issue Reporting: Keep management informed of any challenges that arise during the process.

Benefits and Perks

• 22 days of annual leave, increasing to 25 days, plus bank holidays
• Pension Scheme
• Life Insurance
• Free Onsite Parking
• Onsite Gym

The Ideal Candidate Will Bring

• Previous experience in customer service, sales, or administration.
• Excellent communication skills and a keen attention to detail.
• A proactive attitude and the ability to thrive in a fast-paced environment.

If you are interested in this exciting opportunity, please apply via this job site or reach out to Adecco Aylesbury on (phone number removed).

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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