Office Administrator

RECRUITMENT HELPLINE; Tandridge; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-established recruitment firm is seeking an experienced Office Administrator / Operations Support to join their team in the United Kingdom. The role involves managing inbound calls, updating data in systems, and assisting the Ops Director with scheduling tasks. Ideal candidates will have a confident attitude, strong written English, and be organized. This position offers a salary between £25,000 - £30,000 and comes with benefits such as a pension and training opportunities.

Benefits

Company pension

Free parking

Business casual dress code

Training on systems

Qualifications

• Experience with client portals/CAFM or job software like BigChange is a plus.
• Strong written English required.
• Full UK driving licence preferred.

Responsibilities

• Answer inbound calls and take clear messages.
• Input/update data in client portals and job system.
• Support the Ops Director with scheduling and admin.

Skills

Confident working solo

Clear phone manner

Fast, accurate data entry

Organised and detail-driven

Tools

Microsoft 365 (Outlook/Word/Excel)

Job description

An excellent opportunity for an experienced Office Administrator / Operations Support to join a well-established company!

Job Type: Full-Time, Permanent.

Salary: £25,000 - £30,000 Per Annum, DOE + Pension.

Location: Caterham CR3 - Moving to Godstone at the end of the year / Jan 2026.

About The Role:

This is a fast-paced, operational admin role where priorities can change quickly. Some days are steady, and other days are extremely busy with calls, emails, urgent tasks, and real-time scheduling changes. You’ll need to switch between tasks instantly and pick up exactly where you left off without losing accuracy.

It’s a role for someone who enjoys being busy, thrives under pressure, and can juggle tasks effectively, this job is ideal for the kind of individual who wants to support the team and see that we succeed as a business.

Duties Include but not limited to:

• Answer inbound calls, take clear messages, elevate urgent

• Input/update data in client portals/CAFM and our job system (create jobs, update statuses, upload photos/docs)

• Keep live job notes accurate; send client updates and chase POs/approvals

• Raise/track purchase orders, book couriers/collections, and order materials to spec

• Keep task tracking up-to-date for job progress, parts, and costs

• Support the Ops Director with scheduling, permits/access, RAMS/H&S files, and other admin that frees up their time

• Keep shared inboxes tidy; file quotes, invoices, delivery notes, etc.

Candidate Requirements:

• Confident working solo day-to-day, with a helpful, can-do attitude

• Clear phone manner and strong written English

• Fast, accurate data entry; able to juggle multiple systems

• Solid Microsoft 365 (Outlook/Word/Excel); quick to learn new portals

• Organised, reliable, detail-driven; follows through and closes loops

Nice to have (bonus)

• Experience with client portals/CAFM (FM service portals) or job software like BigChange

• Basic purchasing (raising POs, matching GRNs/invoices).

• Full UK driving licence

Benefits:

• Company pension, free parking, business casual dress code.

• Training on our systems; clear path to growth and training provided

If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.