Office Administrator

Livin Housing Limited; Rotherham; On-site; GBP 22,000 - 26,000; Full time

Job summary

A social housing provider is seeking an Office Administrator to support individuals released from prison by managing accommodation allocations in Rotherham. The successful candidate will have strong administrative skills and a background in database management, assisting in providing crucial support to vulnerable clients. This full-time role offers up to £26,000 per annum along with various employee benefits.

Benefits

25 days annual leave plus bank holidays

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Family friendly policies

Qualifications

• Experience in office administration is required.
• Must be proficient in using Microsoft Office packages like Excel and Word.
• Strong communication and customer service skills are essential.

Responsibilities

• Support allocation of bed spaces across three regions.
• Manage and maintain accurate records.
• Work closely with partners to ensure timely allocation of properties.

Skills

Office and administration experience

Solid use of databases and Microsoft Office

Great communication skills

Customer focused and problem-solving skills

Tools

Microsoft Excel

Microsoft Word

Email

Job description

Office Administrator – Location: Office-based, Rotherham. Contract: Full-Time, FTC. Salary up to £26,000 per annum.

The Ministry of Justice has developed a ground-breaking service to enable prison leavers, who would otherwise be homeless, to escape the vicious cycle of crime by providing temporary accommodation upon release from prison.

About the Role

The Administrator position forms part of the front-line delivery team providing accommodation and support to people who may be vulnerable or have a special housing need, upon release from prison.

Pastoral, floating support to assist the management and sustainment of the residency, and to manage the accommodation, forms part of the service provision. The key requirement of this service is to ensure that no one leaves prison without the offer of a place to live from their first night in the community and to support a pathway to settled accommodation.

The role is to support the allocation of bed spaces across three regions, ensuring that people are accommodated in properties which are safe and compliant within agreed contractual timescales. The role will also include supporting with other admin tasks of the contract.

Mears culture is based on performance delivery and measuring success through ownership and accountability and reward and recognition. As such we provide all staff with a full induction and training opportunities throughout their career. We set clear expectations and success measures from the first day:

• Work with our MOJ partners and internal departments within Mears to ensure that people leaving prison are allocated into available properties within contractual timescales and with appropriate risk assessment.
• Work with Mears Resident Welfare Officers and Repairs and Maintenance Team to ensure bed spaces and properties are fit for purpose and reachable within contractual timescales.
• Maintain accurate records and ensure Mears internal systems are updated and accurate at all times.
• Record and monitor allocation of bed spaces across the service
• Ensure the allocation process operates smoothly and that all parties are provided with relevant information and reports
• Work with the Area Manager to maximise bedspace occupancy

Role Criteria

• Office and administration experience
• Solid database use and skills in Microsoft Office packages. Excel, Word, Email.
• Great communication skills both externally and within the Team.
• Customer focused, problem solving skills and a positive, can-do attitude.

All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship.

Benefits

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies

As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

Apply below or to discuss your application further; contact: Lauren Bellini ([e-mail])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this; we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.