Office Administrator

Lancashire Properties; Manchester; On-site; GBP 18,000 - 21,000; Full time

Job summary

A property management company in Manchester is seeking an Office Assistant to support their Lettings Team. This full-time role involves providing administrative support, handling client communications, and performing general office duties. The ideal candidate should be organized, possess excellent communication skills, and have a good level of IT knowledge. This position includes a probation period and offers 21 days of holiday plus bank holidays.

Benefits

21 days holidays plus bank holidays

Probationary period of 3 months

Responsibilities

• Answer incoming phone calls.
• Engage in business generation activities.
• Manage diaries for the team.
• Liaise with clients.
• Provide support to a busy team.
• Perform general office duties including filing and archiving.
• Drive around for various tasks, including viewings.

Skills

Efficient and well organised with a keen eye for detail

Confident with a professional approach

Excellent standard of communication

Good level of IT knowledge, especially Microsoft Office

Exceptional customer service skills

Ability to work well in a pressurised office environment

Genuine desire to build new business

Time management skills

Good attention to details

Job description

Overview

We are looking for a Office Assistant to support our Lettings Team at Lancashire Properties. The role is to provide administrative support within the Lettings Team to ensure the smooth and effective running of letting team.

Responsibilities

• Answering incoming phone calls
• Business generation activities
• Diary management
• Liaising with clients
• Providing support to a busy team
• General office duties including filing, archiving, scanning and typing, answering phone calls, arranging viewings, maintaining client database, use of property software, meet and greet the clients and any other general office tasks.
• Driving around to carry out various tasks as and when required including viewings

Qualifications and Skills

• Efficient and well organised with a keen eye for detail
• Confident with a professional approach
• Excellent standard of communication
• Have a good level of IT knowledge, especially Microsoft Office
• Possess exceptional customer service skills
• Able to work well in a pressurised office environment and with a team
• A genuine desire to build new business
• Time management skills
• Good attention to details

Role Details

• Full Time Permanent role with 3 month Probation Period
• 21 days holidays plus bank holidays
• Office Timings
• Monday to Friday 09:00 to 18:00 (1 Hour Lunch Break)
• Expected start date: 01/11/2025
• Job Types: Full-time, Permanent
• Pay: (NMW)
• Schedule: Monday to Friday; Weekend availability
• Work Location: In person