Office Administrator

GET STAFFED ONLINE RECRUITMENT LIMITED; Macclesfield; On-site; GBP 27,000; Full time

Job summary

A leading recruitment agency is seeking an Office Administrator in Macclesfield. The role involves managing export documentation, customer enquiries, and sample requests while requiring strong Microsoft Office skills and customer service experience. This full-time position offers a salary of £26,250 p.a. and various benefits including a pension and private medical insurance.

Benefits

Bonus

Pension

Private Medical Insurance

23 days’ annual leave

Qualifications

• Proficiency in Microsoft Office (especially Word, Excel, and Outlook).
• Excellent customer service experience is required.
• Ability to manage tasks under pressure and prioritize effectively.
• Strong communication skills, both written and verbal.

Responsibilities

• Issue export documents for customs clearance and manage related queries.
• Check and log supplier invoices for payment.
• Handle incoming calls and email enquiries.
• Manage sample requests and maintain sample stocks.
• Log sample requests for the Sales team.

Skills

Proficient with Microsoft Office

Good customer service experience

Ability to work under pressure

Polite and friendly telephone manner

Good written and verbal communication skills

Enthusiastic and positive attitude

Experience with SAP R3

Job description

Office Administrator

Macclesfield, Cheshire

£26,250 p.a.

Full-time, Permanent | Monday - Friday | 09:00 - 17:00, with one hour for lunch

Benefits:

• Bonus
• Pension
• Private Medical Insurance
• 23 days’ annual leave entitlement + Christmas shutdown

Our client is a Europe-wide leading manufacturer of wood-based panels. They are looking to recruit an Office Administrator to support with their growth across the UK and Ireland.

The ideal candidate will be:

• Proficient with Microsoft Office (especially Word, Excel and Outlook).
• Have good customer service experience.
• Be able to work under pressure and prioritise tasks.
• Be comfortable on the telephone with a polite and friendly telephone manner.
• Have good written and verbal communication skills.
• Be enthusiastic with a positive attitude.
• Experience with SAP R3 would be advantageous but not essential.

In this role you can expect to be:

• Issuing export documents for customs clearance and answering any queries - Liaising with our client’s transport department, customers, customs agents, hauliers.
• Checking, logging and passing on supplier invoices for payment, in conjunction with the Office Manager.
• Answering incoming telephone calls and email enquiries from a variety of customers.
• Handling sample requests - Taking requests and ensuring prompt packing and mailing. Maintaining sample stocks, liaising with distributors re. sample/literature supply and liaising with Sales and Marketing personnel.
• Logging sample requests as leads for Sales team.

This role will report to the Commercial Services Manager.

It is planned for the role to evolve over time, with further involvement and development in other marketing opportunities.

Candidates must be eligible to work in UK to be considered for this position.

Apply today with an up-to-date CV.