Office Administrator

Riverside; Liverpool; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

28 days holidays

Flexible working options

Learning & development

Benefits package

Job summary

Riverside is seeking an Office Administrator in Speke, Liverpool to provide comprehensive administrative support for environmental services. You will maintain filing systems, manage databases, and coordinate meetings with suppliers, while ensuring accuracy and confidentiality of information.

The role requires proficiency in Word, PowerPoint and Excel, and the ability to work flexibly in a dynamic housing environment. Competitive pay and benefits are offered.

Qualifications

• Experience delivering administrative services.
• Experience maintaining databases.
• Experience organizing meetings and liaising with suppliers.
• Proficient with Word, PowerPoint and Excel.
• Ability to take initiative and propose solutions.

Responsibilities

• Create and maintain filing and database records, ensuring they are current and accurate.
• Prepare communications and maintain the service intranet with compliant document libraries.
• Compile information and prepare documents in various formats.

Skills

Administrative support

Database management

Meeting coordination

Microsoft Office

Initiative

Time management

Education

Business administration qualification

Tools

Microsoft Office

Job description

Job Description

Job Title: Office Administrator

Contract Type: Permanent

Salary: £23,473.49 per annum (£25,771.67 is achieved after 12 months successful performance in the role)

Working Hours: 35 hours per week

Working Pattern: Monday to Friday

Location: Speke, Liverpool

The difference you will make as an Office Administrator

You will provide comprehensive office administration support by undertaking clerical and coordination activities to support delivery of environmental services.

Representative for a designated geographical area to ensure that all issues regarding the buildings, office equipment, servicing and maintenance are resolved promptly.

About You

• Demonstrable track record of providing administrative services.
• Experience of maintaining databases.
• Experience of organising meetings and liaising with suppliers.
• Proficient with Microsoft Word, PowerPoint and Excel.
• Ability to show initiative and propose solutions to issues identified.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working With Us, You’ll Enjoy

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity And Inclusion At Riverside

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Role Profile

• Create and maintain filing and database records, ensuring they are current, accurate and compliant with relevant policies and procedures.
• Prepare communications and maintain the service’s intranet site as required, ensuring that the document library is compliant with the relevant protocols and that content is accurate and well organised.
• Compile information and prepare documents in a variety of formats including copy and audio typing, formatting and review.
• Support the National Environmental Services Manager with non-sensitive HR activity such as time and attendance/absence recording to ensure timely submission of information.
• Support budget management activities; including processing invoices and monitoring expenditure against budget as required.
• Oversee the placing of orders including sub-contractors, office supplies, waste, vehicles, fuel and plant ensuring goods are receipted and invoices are processed in accordance with procedures to ensure that sites are adequately resourced.
• Perform other general clerical duties to support the service, e.g. photocopying, reception duties, resolving queries from colleagues and mail handling.
• Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Other duties will depend on the specific needs of the team and/or the location of the role and may include; main key holder, key holder support, first aider, compliance checks, local facilities support and stakeholder support.
• Contribute to the continuous improvement of processes and procedures
• Ensure that all data protection requirements are met in accordance with the Group’s policies, procedures and statutory requirements.
• Ensure that health and safety requirements are met in accordance with the Group’s policies, procedures and statutory requirements.
• Attend and contribute to training courses as required

Additional Information

• The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role, albeit that regular support will be required to teams in Camden and Dartford
• The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.
• In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
• The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.

Person specification

Essential

Knowledge, Skills and Experience

• Demonstrable track record of providing administrative services.
• Experience of maintaining databases.
• Experience of organising meetings and liaising with suppliers.
• Proficient with Microsoft Word, PowerPoint and Excel.
• Ability to show initiative and propose solutions to issues identified.
• Results focused with the ability to take ownership of tasks.
• Excellent team player who can work flexibly to meet business requirements
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
• Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business

Desirable

• Business administration qualification

About Us

Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.

Our Values and Behaviours

Creating an Inclusive Environment