Office Administrator

InspireUniversity.com; Cramlington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing business in Cramlington is seeking a highly organised Office Administrator to support its Sales, Finance, and Installation teams. You will provide vital administrative support, assisting with invoicing, preparing quotes, and maintaining customer records. The ideal candidate should have strong organisational skills, proficiency in Microsoft Office, and a proactive approach to problem-solving. This role offers a starting salary of £28,000, 25 days of holiday, and a contributory pension plan.

Benefits

Starting salary of £28,000

25 days holiday + bank holidays

Contributory pension plan

Supportive team culture

Training and development opportunities

Qualifications

• Experience in an administrative role within a sales support or finance environment.
• Strong organisational and multitasking skills.
• Excellent written and verbal communication.
• Proficient in Microsoft Office (Excel, Word).
• Experience with CRM systems preferred.

Responsibilities

• Provide administrative support to the installation team.
• Assist with sales and purchase invoicing and general finance admin.
• Prepare quotes and respond to customer queries.
• Process sales orders to ensure accuracy.
• Book travel and accommodation for staff.
• Maintain accurate records using CRM systems.

Skills

Organisational skills

Multitasking skills

Communication skills

Microsoft Office proficiency

CRM systems familiarity

Problem-solving approach

Attention to detail

Tools

Sage

Job description

Our client, a well‑established and growing business, is seeking a highly organised and detail‑oriented Office Administrator to support their Sales, Finance, and Installation teams. This is a fantastic opportunity to join a collaborative environment where your contribution will be valued across multiple departments.

Key Responsibilities

• Provide administrative support to the installation team
• Assist the company accountant with sales and purchase invoicing and general finance admin.
• Prepare quotes and respond to customer queries via email, phone, and website.
• Process sales orders from start to finish, ensuring accuracy and timely delivery.
• Book travel and accommodation for staff.
• Collate materials and print health & safety documentation for installations.
• Maintain accurate company and customer records using CRM systems.
• Build strong relationships with customers, offering product information and after‑sales support.
• Liaise with logistics, finance, and other departments to ensure customer satisfaction.
• Provide cover for the Sales Administration team during holidays or absences.

Skills & Qualifications

• Experience in an administrative role within a sales support, finance or similar environment.
• Strong organisational and multitasking skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office (Excel, Word).
• Experience with CRM systems and Sage is a plus (training provided).
• Proactive, solutions‑focused approach to problem‑solving.
• Ability to work independently and collaboratively.
• High attention to detail.

Whats On Offer

• Starting salary of £28,000
• 25 days holiday + bank holidays,
• Contributory pension plan
• A supportive and inclusive team culture.
• Exposure to multiple departments and varied responsibilities.
• Training and development opportunities.
• A chance to make a real impact in a growing business.

If you're ready to take the next step in your career, click apply now!

Greenbean is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero‑tolerance policy for breaches of our Equality and Diversity policy.