Office Administrator

NRG.; Cramlington; On-site; GBP 28,000 - 33,000; Full time

Job summary

A growing business in Cramlington is seeking an organized Office Administrator. This role supports Sales, Finance, and Installation teams, providing essential administrative support and ensuring customer satisfaction. Candidates must have strong multitasking skills and proficiency in Microsoft Office. This position offers a starting salary of £28,000, 25 days holiday, and opportunities for training and development.

Benefits

Starting salary of £28,000

25 days holiday + bank holidays

Contributory pension plan

Supportive team culture

Training and development opportunities

Qualifications

• Experience in an administrative role within a sales support or finance environment.
• Proactive, solutions-focused approach to problem-solving.
• Ability to work independently and as part of a team.

Responsibilities

• Provide administrative support to the installation team.
• Book travel and accommodation for staff.
• Maintain accurate company and customer records.

Skills

Organisational skills

Communication

Multitasking

Proficiency in Microsoft Office

Customer relationship management

Tools

CRM systems

Sage

Job description

Overview

Our client, a well-established and growing business, is seeking a highly organised and detail-oriented Office Administrator to support their Sales, Finance, and Installation teams. This is a fantastic opportunity to join a collaborative environment where your contribution will be valued across multiple departments.

Responsibilities

• Provide administrative support to the installation team
• Assist the company accountant with sales and purchase invoicing and general finance admin.
• Prepare quotes and respond to customer queries via email, phone, and website.
• Process sales orders from start to finish, ensuring accuracy and timely delivery.
• Book travel and accommodation for staff.
• Collate materials and print health & safety documentation for installations.
• Maintain accurate company and customer records using CRM systems.
• Build strong relationships with customers, offering product information and after-sales support.
• Liaise with logistics, finance, and other departments to ensure customer satisfaction.
• Provide cover for the Sales Administration team during holidays or absences.

Qualifications

• Experience in an administrative role within a sales support, finance or similar environment.
• Strong organisational and multitasking skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office (Excel, Word).
• Experience with CRM systems and Sage is a plus (training provided).
• Proactive, solutions-focused approach to problem-solving.
• Ability to work independently and collaboratively.
• High attention to detail.

Benefits

• Starting salary of £28,000
• 25 days holiday + bank holidays
• Contributory pension plan
• A supportive and inclusive team culture.
• Exposure to multiple departments and varied responsibilities.
• Training and development opportunities.
• A chance to make a real impact in a growing business.

Interested?

If you’re ready to take the next step in your career, click apply now!

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.