Office Administrator

Absolute Health & Care; Congleton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A health and care recruitment agency based in Congleton is seeking a reliable Office Administrator. This role involves managing day-to-day administrative tasks, answering telephone calls, and providing excellent customer service. The successful candidate will receive full training and has the opportunity to become a permanent team member after 12 weeks. Working hours are Monday to Friday, with flexibility around childcare and school hours. This is a fantastic opportunity for someone looking to develop their administrative skills in a supportive environment.

Benefits

Friendly and supportive working environment

Training on in-house systems

Flexible working hours

Qualifications

• Confident and professional telephone manner.
• Ability to learn and use in-house systems effectively.
• Strong organisational skills and attention to detail.

Responsibilities

• Managing day-to-day administrative tasks using the in-house system.
• Answering incoming telephone calls professionally.
• Dealing with customer enquiries and providing excellent service.
• Communicating with suppliers via phone and email.
• Processing orders, invoices, or documentation as required.
• Supporting the wider team with general office duties.

Skills

Previous experience in an office administration or customer service role

Confident and professional telephone manner

Strong customer service and communication skills

Ability to learn and use in-house systems effectively

Good organisational skills and attention to detail

Competent with basic IT systems

Ability to work independently and as part of a team

Job description

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Office Administrator

£13.00 per hour

Congleton

MJBC25

Permanent, Temporary/Permanent

Millie
01270 509266

Location: Congleton
Hours: Full-time / Part-time
Salary: £13.00 per hour
Monday to Friday between the hours of 8:00am – 4:30pm

About The Role

Absolute Recruitment are looking for a reliable and organised Office Administrator to join their clients team based in Congleton. This is a varied role that plays a key part in the smooth running of the office, combining administrative duties with a strong customer service focus. Full training will be given, with the opportunity to go permanent after 12 weeks.

The successful candidate will be confident using an in-house system, handling telephone calls, and liaising professionally with customers and suppliers. Working closely with the Production Manager so he can be more hands on.

Key Responsibilities

• Managing day-to-day administrative tasks using our in-house system
• Answering incoming telephone calls in a professional and friendly manner
• Dealing with customer enquiries and providing excellent customer service
• Communicating with suppliers via phone and emailUpdating and maintaining accurate records and data
• Processing orders, invoices, or documentation as required
• Supporting the wider team with general office duties

Skills & Experience

• Previous experience in an office administration or customer service role (preferred)
• Confident and professional telephone manner
• Strong customer service and communication skills
• Ability to learn and use in-house systems effectively
• Good organisational skills and attention to detail
• Competent with basic IT systems (e.g. email, in house systems which will be trained)
• Ability to work independently and as part of a team

What We Offer

• A friendly and supportive working environment
• Training on our in-house systems
• Opportunity to develop administrative and customer service skills
• Monday to Friday working hours, flexible start times, can work around childcare and school hours

How To Apply

Please submit your CV and a brief cover letter outlining your suitability for the role to Millie, [e-mail]