Office Administrator

Cameo Consultancy (Recruitment) Limited; Chipping Norton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A successful independent estate agency in Chipping Norton is seeking an Office Administrator to support daily administrative functions and deliver excellent customer service. The role involves being the first point of contact, managing buyer registrations, and coordinating viewings. The ideal candidate has strong customer service skills and office administration experience. This full-time, permanent position offers a competitive salary and opportunities for training and development.

Benefits

Competitive salary

Training and development opportunities

Collaborative team environment

Qualifications

• Experience in residential sales is beneficial.
• Strong customer service background from a client-facing role.
• Experience in office administration required.

Responsibilities

• Act as the first point of contact for the office.
• Register and liaise with buyers and clients.
• Arrange and perform property viewings.
• Maintain and update the office database.
• File and scan all documentation.
• Write property details and upload them to portals.

Skills

Strong customer service skills

Office administration experience

Residential sales experience

Excellent rapport building skills

Ability to build positive working relationships

Adaptable in a changing environment

Confidential communicator

High levels of client care

Driving licence and own transport

Proficient in Microsoft Office and CRM systems

Job description

We are looking for a skilled and motivated Office Administrator to join a successful, independent estate agency based in Chipping Norton. As a key member of a small, dedicated team, you’ll play a vital role in supporting the day-to-day administrative functions of the office while delivering exceptional customer service to clients. This is a full-time, permanent position offering a competitive salary and standard office hours, including every other Saturday from 9:00 am to 12:30 pm.

If you’re organised, personable, and enjoy being at the heart of a busy office environment, we’d love to hear from you.

Key Accountabilities for the Office Administrator:

• Being first point of contact
• Registering buyers
• Arranging viewings
• Performing viewings
• Taking on new instructions, making detailed notes
• Writing property details, uploading to portals
• Filing/scanning all documentation
• All administration
• Updating and maintaining the database
• Liaising with clients on a daily basis

Key Skills Required for the Office Administrator:

• Residential sales experience would be beneficial
• Strong customer service skills from a customer facing role
• Office administration experience
• Confidential communicator
• High levels of client care, including conflict resolution
• Excellent rapport building skills
• Proficient in Microsoft Office and CRM systems
• Ability to build positive working relationships
• Adaptable in a changing environment
• Driving licence and own transport essential

What’s in it for you?

A competitive salary working for a very successful independent estate agency, working as part of a collaborative and supportive team. Training, development and progression opportunities.