Office Administrator

Nouvo Recruitment; Cambridgeshire and Peterborough; On-site; GBP 23,000 - 30,000; Full time

Job summary

A recruitment agency in Cambridgeshire is seeking an Office Administrator to provide efficient administrative support. Responsibilities include managing customer orders, ensuring smooth operations, and maintaining excellent communication with clients. The ideal candidate should have previous office administration experience, possess strong attention to detail, and be proficient in MS Office. This role offers a dynamic work environment requiring good organizational skills and the ability to prioritize tasks effectively.

Qualifications

• Previous experience in office administration or customer support is essential.
• Experience with order processing is required.
• Must be a problem-solver with a customer-focused approach.

Responsibilities

• Answer incoming calls and respond to general enquiries.
• Build and maintain strong relationships with customers/clients.
• Maintain and update internal databases and filing systems.
• Support the production and warehouse teams with administrative tasks.
• Prepare and format documents and reports.

Skills

Office administration

Customer support

Attention to detail

Time management

Communication skills

MS Office proficiency

Job description

Role Purpose

The Office Administrator is responsible for providing efficient administrative support to the business, ensuring smooth day-to-day operations. A key part of this role involves processing customer orders accurately and promptly, coordinating with internal teams, and maintaining excellent communication with customers and suppliers.

Key Responsibilities

• Answer incoming calls and respond to general enquiries.
• Build and maintain strong relationships with customers/clients.
• Maintain and update internal databases, spreadsheets, and filing systems.
• Support the production and warehouse teams with administrative tasks.
• Prepare and format documents, reports, and correspondence.
• Manage incoming/outgoing post and deliveries.
• Assist with scheduling meetings and maintaining calendars.
• Receive, review, and accurately process customer orders via email, phone, or online systems.

Skills & Experience

• Previous experience in office administration or customer support.
• Experience with order processing
• Problem-solver with a customer-focused approach.
• Able to prioritise workload in a fast-paced environment.
• Strong attention to detail and high level of accuracy.
• Excellent communication and interpersonal skills.
• Good organisational and time-management abilities.
• Proficient in MS Office (Word, Excel, Outlook).

Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) Ltd wishes you the best of luck in your job search.

Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.