Office Administrator

NHS; Bolton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading healthcare provider in Bolton is seeking a proactive Office Administrator to join the GP surgery team. The role involves providing essential administrative support, managing correspondence and scheduling, and ensuring data accuracy. The ideal candidate will have excellent communication skills, a strong focus on patient care, and experience in healthcare administration. This part-time position offers a supportive environment for those looking to make an impact in a healthcare setting.

Qualifications

• Previous experience in an administrative or office support role, ideally within healthcare.
• Strong organisational skills to prioritise workload effectively.
• Excellent verbal and written communication skills.

Responsibilities

• Provide comprehensive administrative support to the management team.
• Manage correspondence, filing, document scanning, and coding.
• Assist with appointment scheduling and patient communications.

Skills

Organisational skills

Communication skills

Teamwork

Microsoft Office proficiency

Data accuracy

Tools

EMIS Web

Job description

Job Summary

We are seeking a proactive and organised Office Administrator to join our GP surgery team. This role involves providing essential administrative support to both the management team and the wider admin office. The ideal candidate will be a reliable team player with excellent communication skills and the ability to manage multiple tasks efficiently in a busy healthcare environment.

Details

Date posted: 03 November 2025
Pay scheme: Salary – depending on experience
Contract: Permanent
Working pattern: Part-time
Reference number: A1662-25-0001
Job location: Crompton Health Centre, 501 Crompton Way, Bolton, BL1 8UP

Responsibilities

• Provide comprehensive administrative support to the management team, assisting with day‑to‑day operational tasks.
• Manage own workload, including correspondence, filing, document scanning and coding.
• Assist with appointment scheduling, patient communications, and ensure data accuracy within patient record systems.
• Act as a point of contact for internal and external communications, handling queries professionally and promptly.
• Initiate contact with and respond to requests from patients, other team members and associated healthcare agencies and providers, e.g. our Primary Care Network.
• Support the admin team in maintaining office supplies and managing equipment maintenance.
• Liaise with the practice manager for monthly and quarterly submissions.
• Contribute to practice projects and quality improvement initiatives as directed by the practice manager.
• Maintain confidentiality and comply with GDPR and healthcare regulations at all times.

Essential Qualifications

• Previous experience in an administrative or office support role, ideally within healthcare or a similar environment.
• Strong organisational skills with the ability to prioritise workload effectively.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using electronic patient record systems (our clinical system is EMIS Web).
• Ability to work both independently and as part of a team.
• Professional and friendly attitude with a strong focus on patient care and confidentiality.

Desirable Qualifications

• Knowledge of NHS systems and procedures.
• Knowledge of patient confidentiality and data protection legislation (e.g., GDPR).
• Strong problem‑solving skills and the ability to handle challenging situations calmly.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

The Oaks Family Practice
Address: Crompton Health Centre, 501 Crompton Way, Bolton, BL1 8UP
Website: https://www.theoaksfamilypractice.co.uk/