Offer Engineer

Konecranes Demag UK Ltd; Ipswich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology solutions provider in the United Kingdom seeks an Offer Support Engineer to develop, prepare, and validate technical and commercial offers for customers. This role requires collaboration with the external sales team to ensure proposals meet customer needs and align with company standards. Suitable candidates should possess technical knowledge and experience in commercial offer development, as well as strong negotiation skills. The position is based in Ipswich and plays a crucial role in supporting project delivery.

Qualifications

• Experience in preparing technical and commercial offers.
• Strong understanding of customer requirements and project specifications.
• Ability to work collaboratively with sales and engineering teams.

Responsibilities

• Collaborate with external sales team to understand customer needs.
• Prepare and structure technical and commercial offers.
• Liaise with engineering and product management to validate solutions.
• Support the sales team during customer negotiations.

Skills

Technical knowledge

Understanding of service products

Customer negotiation skills

Job description

Job Description

The Offer Support Engineer plays a key role in supporting the external services sales team and project delivery managers by developing, preparing, and validating technical and commercial offers for customers. This role bridges the gap between customer requirements, technical feasibility, and commercial considerations, ensuring that proposals are accurate, competitive, and aligned with Konecranes strategy.

This role would be ideally suited to a person that has technical knowledge and an understanding of how Konecranes select and deliver our service products, including retrofits, new hoists, radio controls and other technical solutions.

Key Responsibilities

• Collaborate with the external sales team to understand customer needs, project specifications, and application requirements.
• Prepare and structure technical and commercial offers, including pricing, scope, and delivery terms.
• Ensure offers are compliant with company standards, policies, and customer requirements.
• Liaise with engineering, product management, and supply chain teams to validate technical solutions and cost structures.
• Confirm the equipment configured meets or exceeds the customers need.
• Support the sales team during customer negotiations by providing technical clarifications and justifications.

Maintain accurate records of offers, quotations, and supporting documentation within t...