Offer Engineer

Konecranes Demag UK Ltd; Bournemouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technical solutions provider in Bournemouth is looking for an Offer Support Engineer. This role is essential for supporting the external services sales team by preparing and validating technical and commercial offers. The ideal candidate should have technical knowledge and experience with service products, ensuring that proposals meet customer needs and align with company strategy. This position offers the opportunity to work closely with various departments to ensure successful project delivery.

Qualifications

• Technical knowledge in service products, including hoists and retrofits.
• Experience in preparing technical and commercial offers.
• Understanding of customer requirements and commercial considerations.

Responsibilities

• Collaborate with sales team to understand customer needs.
• Prepare technical and commercial offers.
• Ensure compliance with company standards.

Job description

Job Description

The Offer Support Engineer plays a key role in supporting the external services sales team and project delivery managers by developing, preparing, and validating technical and commercial offers for customers. This role bridges the gap between customer requirements, technical feasibility, and commercial considerations, ensuring that proposals are accurate, competitive, and aligned with Konecranes strategy.

This role would be ideally suited to a person that has technical knowledge and an understanding of how Konecranes select and deliver our service products, including retrofits, new hoists, radio controls and other technical solutions.

Key Responsibilities

• Collaborate with the external sales team to understand customer needs, project specifications, and application requirements.
• Prepare and structure technical and commercial offers, including pricing, scope, and delivery terms.
• Ensure offers are compliant with company standards, policies, and customer requirements.
• Liaise with engineering, product management, and supply chain teams to validate technical solutions and cost structures.
• Confirm the equipment configured meets or exceeds the customers need.
• Support the sales team during customer negotiations by providing technical clarifications and justifications.

Maintain accurate records of offers, quotations, and supporting documentation within t...