Offer Engineer

Konecranes Demag UK Ltd; Basildon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service solutions provider in Basildon is seeking an Offer Support Engineer to aid in developing technical and commercial offers for customers. You will collaborate with the sales team, ensure compliance with standards, and validate technical solutions with engineering. Ideal candidates will have a technical background and an understanding of service products. This role is crucial to delivering accurate proposals that align with company strategy.

Qualifications

• Technical knowledge related to service products including retrofits and hoists.
• Understanding of how to prepare technical and commercial offers.
• Ability to collaborate with sales and engineering teams.

Responsibilities

• Collaborate with the external sales team to understand customer needs.
• Prepare and structure technical and commercial offers.
• Ensure compliance with company standards and customer requirements.
• Liaise with engineering and supply chain to validate solutions.
• Support the sales team in customer negotiations.

Job description

Job Description

The Offer Support Engineer plays a key role in supporting the external services sales team and project delivery managers by developing, preparing, and validating technical and commercial offers for customers. This role bridges the gap between customer requirements, technical feasibility, and commercial considerations, ensuring that proposals are accurate, competitive, and aligned with Konecranes strategy.

This role would be ideally suited to a person that has technical knowledge and an understanding of how Konecranes select and deliver our service products, including retrofits, new hoists, radio controls and other technical solutions.

Key Responsibilities

• Collaborate with the external sales team to understand customer needs, project specifications, and application requirements.
• Prepare and structure technical and commercial offers, including pricing, scope, and delivery terms.
• Ensure offers are compliant with company standards, policies, and customer requirements.
• Liaise with engineering, product management, and supply chain teams to validate technical solutions and cost structures.
• Confirm the equipment configured meets or exceeds the customers need.
• Support the sales team during customer negotiations by providing technical clarifications and justifications.

Maintain accurate records of offers, quotations, and supporting documentation within t...