Ocean Import Specialist — Global Logistics & Benefits

Expeditors; Greater London; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension Scheme

Life Assurance

Bike to work scheme

Employee Stock Purchase Plan

Training and Personnel Development

Job summary

Expeditors in London is seeking a dedicated Ocean Import professional to ensure timely movement of freight and provide outstanding customer service within the Ocean Import Department.

The ideal candidate has 6 months to 1 year of related experience, strong interpersonal and data-entry skills, and meticulous attention to detail. You will handle data entry, communication with customers and brokers, billing, and compliance while supporting continuous improvement initiatives.

Qualifications

• 6 months to 1 year related experience and/or training.
• Effective interpersonal skills.
• Attention to detail.

Responsibilities

• Ensure smooth and timely freight process flow.
• Enter data accurately into our operational system.
• Track and trace Ocean Import files.
• Communicate with customers and brokers for customs documents.
• Bill clients and vendors accurately and on time.
• Coordinate shipments with suppliers and service providers.
• Maintain compliance with government regulations.
• Meet KPI standards per company procedures.
• Respond to emails and inquiries promptly.
• Attend required trainings annually.

Skills

Attention to detail

Interpersonal skills

Data entry

Customer service

Job description

Expeditors in London is seeking a dedicated Ocean Import professional to ensure timely movement of freight and provide outstanding customer service within the Ocean Import Department.

The ideal candidate has 6 months to 1 year of related experience, strong interpersonal and data-entry skills, and meticulous attention to detail. You will handle data entry, communication with customers and brokers, billing, and compliance while supporting continuous improvement initiatives.