Occupational Health Manager

The Portfolio Group; Manchester; On-site; GBP 60,000 - 78,000; Full time

Benefits offered by this job

25 days' holiday

Birthday day off

Private medical insurance

Pension plan

Cycle to work

Employee Assistance Programme

Discount schemes

Fab Friday social

Job summary

The Portfolio Group is representing a trusted health and wellbeing network with 13 million lives served, seeking a Lead Occupational Health Advisor to drive clinical excellence and team growth in a fast-paced environment.

You will support OH Advisers, manage audits and training, and ensure high standards while monitoring KPIs and SLAs. A strong operational and commercial understanding will help shape service delivery and client outcomes.

Qualifications

• Experience in occupational health with management of KPIs and SLAs.
• Role involves auditing, clinical training, and maintaining high clinical standards.
• Must sit a minimum of 10 appointments per week and liaise with clients.

Responsibilities

• Overall responsibility for the day to day running and support of the OH Advisers, alongside the OH Manager.
• Ensure OH service deliveries adhere to KPIs and SLAs.
• Provide daily, weekly, monthly reports to the OH manager.
• Ensure assessments are handled efficiently with high-quality follow-up reports within SLA.
• Identify learning areas and provide training.
• Deliver induction presentations and training.
• Support Advisers with risk, safeguarding, and clinical query escalations per protocols.

Skills

Occupational Health

Auditing

Training delivery

Reporting

KPIs SLAs

Job description

Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 13 million lives, in their search to add a Lead Occupational Health Advisor to their team.

This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Lead Occupational Health Advisor.

The Role

You will be supporting Occupational Health Advisers within a fast-paced environment delivering OH assessment services to a wide range of clients from varying industries and sectors. The role requires high levels of professional standard and clinical knowledge whilst having some management experience of managing adherence to KPIs and SLAs. This is a great opportunity for someone looking to grow their operational and commercial understanding whilst continuing to support clinical matters. The main function will be to maintain high clinical standards including completing audits and offering clinical training to the wider team.

You will also be expected to sit a minimum of 10 appointments throughout the week and liaise with clients to assess them clinically and understand how their employers are best placed to support them with their sustained attendance and performance at work, or in returning to work.

Responsibilities

• Overall responsibility for the day to day running and support of the OH Advisers, alongside the OH Manager
• To ensure the Occupational Health clinical service deliveries are implemented accordingly and are in adherence with individual and departmental Key Performance Indicators (KPIs)
• To provide daily, weekly, monthly reports to the OH manager.
• To take responsibility by ensuring all assessments are handled effectively and efficiently with no unnecessary delays, alongside the production of a high-quality follow up report within SLA.
• To identify areas of learning amongst the team and ensure relevant training is provided.
• To deliver induction presentations for colleagues, and shape and deliver new training.
• To support the OH Advisers on a day-to-day basis with risk, safeguarding, and clinical query escalations in line with relevant protocols, and both regulatory and accreditation requirements.

Benefits

• 25 days' holiday, plus bank holidays
• Day off on your birthday
• Cash plan for you (and your children, if any)
• Holidays increase after 2- and 5- years' service
• Contractual sick pay
• Private medical insurance after 5 years' service
• Pension Plan and Life Insurance
• Pension plan contributions increase after 5- and 7-years' service
• Holiday season bonus after 3 years' service
• Profit share scheme
• Season ticket loan scheme
• Cycle to work scheme
• Access to Employee Assistance Programme
• Company incentives, access to discount schemes
• Social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!