Occupational Health Clerical Assistant

Tameside and Glossop Integrated Care NHS Foundation Trust; Ashton-under-Lyne; On-site; GBP 20,000 - 28,000; Full time

Job summary

A healthcare provider in the UK is looking for an enthusiastic individual to join their Occupational Health Administration Team. The role involves providing high-quality administrative support, scheduling appointments, and being the first point of contact for patients. Ideal candidates should possess strong communication skills and a passion for enhancing workplace wellbeing. Benefits include flexible working and 27-33 days annual leave.

Benefits

Flexible working

NHS Pension Scheme

Gym discount

Annual leave plus bank holidays

Support services for staff

Qualifications

• Experience in administrative roles is preferred.
• Strong organizational and multitasking abilities.
• Excellent telephone and face-to-face communication skills.

Responsibilities

• Provide high quality administrative service to the OH Team.
• Schedule appointments and manage document scanning.
• Act as the first point of contact for patients.

Skills

Administrative support

Communication skills

Data collection

Job description

About the Role

An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Occupational Health Administration Team. The main purpose of the job will be to provide a high quality professional administrative service to the clinicians in the OH Team including scheduling appointments, scanning of documents and responding to queries. You will be the first point of contact for our patients when they contact the Department either by phone, e-mail or in person and will assist the team in creating a welcoming, caring and safe environment.

Occupational Health works alongside our recruitment team ensuring that staff are fit to commence in their role and provide advice to help the staff member to fulfil their duties. Our aim is to maintain the health and wellbeing of employees, therefore increasing productivity, reducing sickness absence and assisting in the recruitment and retention of our employees.

Key Responsibilities

• Provide administrative support to the Occupational Health Department.
• Undertake a range of administrative duties including electronic record keeping, filing, scanning, data collection and photocopying.
• Be trained to work on the Reception desk which will involve meeting and talking with patients in person and over the telephone as well as booking, re‑booking, moving appointments.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

Values & Behaviours

• Compassion
• Accountability
• Respect
• Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.

Benefits include flexible working, 27‑33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.