Observability TAM — Drive Cloud Telemetry & Customer Success

LinuxRecruit; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A high-growth SaaS company in London is seeking a Technical Account Manager to act as a trusted advisor to tech teams on observability solutions. You will onboard customers, assist with data integrations, and troubleshoot technical issues, all while working with modern cloud infrastructure. This role requires strong communication skills and experience with cloud and DevOps technologies. Competitive packages are available, including stock options with a company on a clear path to IPO.

Benefits

Competitive salary

Stock options

Qualifications

• Expertise in modern cloud infrastructure and observability stacks is beneficial.
• Experience in customer-facing roles with a technical background is required.
• Familiarity with AI, compilers, HPC, or low-latency systems is a plus.

Responsibilities

• Serve as a trusted advisor to tech teams for observability solutions.
• Onboard new customers and assist with data source integration.
• Troubleshoot technical issues and guide customer strategies.

Skills

Strong communication skills

Experience with cloud technologies

DevOps knowledge

Monitoring tools experience

Problem-solving

Tools

Python

C++

Job description

A high-growth SaaS company in London is seeking a Technical Account Manager to act as a trusted advisor to tech teams on observability solutions. You will onboard customers, assist with data integrations, and troubleshoot technical issues, all while working with modern cloud infrastructure. This role requires strong communication skills and experience with cloud and DevOps technologies. Competitive packages are available, including stock options with a company on a clear path to IPO.