Nursing Education Program Implementation Specialist (Remote)

CamWebDir; Greater London; Remote; GBP 55,000 - 90,000; Full time

Job summary

Elsevier is a global leader in nursing and health education, providing trusted content, learning tools, and analytics to improve outcomes. As an Implementation Specialist, you will manage cross-functional projects across internal partners, ensuring clear communication and successful delivery.

You will shape roadmaps, schedules, and risk logs, driving process improvements in a fast-paced environment while maintaining a customer-focused mindset and aligning with overall business strategy.

Qualifications

• Experience with health information systems or related field.
• Experience with project planning tools and agile delivery.
• Ability to coordinate across multiple functional groups and stakeholders.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead, manage, and monitor multiple complex projects across cross-functional teams.
• Collaborate with cross-functional teams to ensure alignment and successful project execution.
• Develop and maintain project plans, schedules, risk logs, and milestone tracking.
• Track milestones, deliverables, and KPIs to ensure on-time delivery.
• Manage stakeholder expectations and maintain clear communication throughout the project lifecycle.

Skills

Project management

Communication

Cross-functional

Microsoft Visio

Microsoft Project

Planner

Teams

Miro

Confluence

Tools

Microsoft Visio

Microsoft Project

Planner

Teams

Miro

Confluence

Job description

Implementation Specialist

Are you ready to lead complex, cross functional projects that directly impact the future of nursing and health education?

Would you like to use your innovative thinking and project management skills to shape business processes and drive successful outcomes?

About the Team

Elsevier is a global leader in nursing and health education. We are dedicated to providing trusted and proven content, innovative learning tools, and analytics that improve educational outcomes for Nursing students.

About the Role

This Implementation Specialist plays a vital role in managing projects across cross-functional teams within Elsevier Enterprise Accounts. This role involves close collaboration with internal partners such as Customer Success, Curriculum Solutions, Product, Sales, and IT to ensure effective communication with stakeholders and successful project outcomes. The position also aids in the enhancement of business and project management processes as well as contributing to the development of roadmaps, project schedules, and resolving issues in a fast-paced setting.

Responsibilities

• Leading, managing, and monitoring multiple complex projects from a Sales to Implementation perspective, effectively communicating project status until completion.
• Collaborating with cross-functional teams to ensure alignment and successful project execution.
• Managing project delivery within predefined goals, balancing time to market, quality, and resource availability.
• Facilitating meetings to gather input, align expectations, and make informed decisions.
• Interfacing Product and Support Teams to address customer issues and training requirements.
• Maintaining a customer-focused orientation throughout the project and demanding the same from partners.
• Tracking and reporting on project milestones, deliverables, and key performance indicators.
• Developing and maintaining project plans, documentation, and risk logs to mitigate risks impacting project success.
• Aligning project deliverables and tasks with the overall vision/strategy.
• Negotiating with key stakeholders and decision-makers to consider customer impact and review resource allocation.
• Assessing and improving processes to enhance operational efficiency and effectiveness.
• Building and maintaining strong relationships with stakeholders across the organization.
• Managing stakeholder expectations and ensuring effective communication throughout the project lifecycle.
• Conducting post-project evaluations and provide ongoing support to ensure ongoing effectiveness and efficiency
• Developing efficient workflows and processes to turn ideas into actionable plans.

Qualifications

• Have health information systems, technology, or equivalent experience.
• Proven experience in project management tools preferred.
• Demonstrate proficient knowledge of project planning tools such as Microsoft Visio, Project, Planner, and Teams, Miro, Confluence.
• Have project delivery skills. This includes accurate project planning, delivering milestone dates and managing resources effectively. Also communicating status effectively, managing risks and juggling multiple projects of diverse sizes and duration at once to accomplish goals in an agile working environment.
• Be able to demonstrate organization/project planning, time management, and communication management skills across multiple functional groups and departments
• Have experience supporting teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues
• Be able to demonstrate interpersonal, communication, and presentation skills applicable to a wide audience including senior leadership and customers

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world

U.S. National Base Pay Range:

U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates.

If performed in Illinois, the base pay range is $82,800 - $137,800.

If performed in Chicago, IL, the base pay range is $86,700 - $144,400.

If performed in Ohio, the base pay range is $74,900 - $124,700.

This job is eligible for an annual incentive bonus.

Benefits

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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