Nursing Assistant/CSW (XR02)

NHS; Leeds; On-site; GBP 25,000; Full time

Job summary

A leading healthcare provider in Leeds is seeking a Band 2 Clinical Support Worker for the Stroke Unit. The role involves assisting patients with personal care, supporting their mobility, and delivering high-quality care in a compassionate manner. Candidates must possess NVQ Level 2 in Health and Social Care and have experience working in a healthcare environment. This permanent full-time position offers a salary of £24,465 per year and requires flexible working patterns including shifts.

Qualifications

• Experience in a caring or supportive role (paid or voluntary).
• Experience working as part of a team.
• Previous experience in a healthcare setting.

Responsibilities

• Assist patients with personal care needs.
• Support mobility and transfers.
• Carry out delegated clinical tasks.
• Observe and raise concerns about patients' conditions.
• Record care provided accurately.

Skills

Willingness to learn new skills

Strong communication skills

Solution-focused

Accountability

Ability to maintain confidentiality

Education

NVQ Level 2 in Health and Social Care

Basic literacy and numeracy skills

Job description

Job Summary

The Band 2 Clinical Support Worker plays a vital role within the Stroke Unit, providing high‑quality, compassionate care to patients recovering from stroke and related neurological conditions. Working under the supervision of registered nursing staff, the post holder supports patients with their physical, emotional and personal care needs while contributing to a safe, clean and supportive ward environment.

Key Responsibilities

Assist patients with personal care needs including washing, dressing, toileting, continence care and oral hygiene while maintaining dignity and respect.

Support patients with mobility, transfers and repositioning, and the use of mobility aids in accordance with moving and handling policies.

Assist patients with eating and drinking, including those with swallowing difficulties, following guidance from nursing staff and the multidisciplinary team.

Carry out delegated clinical tasks such as recording vital signs, blood glucose monitoring, urine testing and weighing patients, reporting any abnormalities promptly.

Observe patients’ physical, emotional and psychological condition and raise concerns appropriately.

Support rehabilitation activities and encourage patient independence as appropriate.

Communicate effectively with patients, relatives and carers, providing reassurance and support. Work collaboratively with registered nurses and the wider multidisciplinary team including therapists and medical staff.

Participate in handovers and contribute relevant patient information when required.

Maintain a clean, safe and well‑organised ward and patient environment. Clean and prepare equipment in line with infection prevention and control policies. Adhere to health and safety regulations, risk assessments and incident reporting. Promote safeguarding principles and raise concerns in line with trust policy.

Accurately record care provided and observations in patient records in line with trust guidelines. Maintain confidentiality and comply with data protection requirements at all times.

Participate in mandatory training and ongoing development. Work within one’s level of competence and seek support or guidance when required. Engage in supervision, appraisals and competency assessments.

Work shift patterns including days, nights, weekends and bank holidays. The post involves physical activity including standing, walking and assisting patients with mobility.

Essential Requirements

Age: Minimum 18 years. Must hold a valid UK right to work.

Person Specification

Skills & Behaviours

• Willingness to learn new skills.
• “Can-do” attitude; open to feedback and critical reflection.
• Versatile and flexible; adapt skills and mindset to changing situations.
• Accountability to maintain high quality, safe, and positive working environment.
• Solution focused, with a proactive approach and strong communication skills.
• Values supported: Respect, Compassion, Integrity, Accountability, Equality, Diversity and Inclusion, Freedom of choice, Dignity.
• Professional behaviour: Observe confidentiality, compliant use of data, accurate and timely record keeping, good teamwork.

Experience

• Experience of working with people in a caring or supportive role (paid or voluntary).
• Experience of working as part of a team.
• Previous experience in a healthcare setting – especially within a stroke, neurological or acute ward environment.

Qualifications

• NVQ Level 2 (or equivalent) in Health and Social Care.
• Basic literacy and numeracy skills.
• Optional – Care Certificate (desirable).

Additional Information

Expected Shortlisting Date: 12/01/2026

Planned Interview Date: 23/01/2026

Date Posted: 18 December 2025

Pay Scheme: Agenda for Change

Band: Band 2

Salary: £24,465 a year

Contract: Permanent

Working Pattern: Full‑time, Flexible working

Reference Number: C9298‑NUR‑748

Job Location: Leeds General Infirmary, Great George Street, Leeds, LS1 3EX

Employer Details

Leeds Teaching Hospitals

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Equal Opportunities Statement

The post holder is expected to uphold the values of the organisation, promoting equality, diversity and inclusion, and ensuring care is delivered without discrimination.