Nursing Assistant Bank

Overgate Hospice; Elland; On-site; GBP 17,000 - 21,000; Full time

Job summary

Overgate Hospice in Calderdale is seeking a Bank Nursing Assistant to join our inpatient unit. The role includes night and weekend shifts and bank holidays, with responsibilities to support MDT and provide compassionate patient care.

NVQ 2/3 in Health & Social Care or willingness to pursue training is essential; you will work across IPU with patients and families, ensuring dignity and high standards of care.

Qualifications

• NVQ Level 2/3 in Health & Social Care (or working towards)
• Willingness to participate in education and training provided by the Hospice
• Understanding and sympathetic to hospice philosophy

Responsibilities

• To work with the MDT assisting all members to achieve a high standard of care for patients and their families.
• To develop excellent communication skills that supports patients, families, and the MDT.
• To provide emotional support to patients and families as required whilst passing on all relevant information to the qualified nurse or team coordinator.
• To liaise with other Hospice staff as necessary to maintain the comfort and well‑being of the patient.
• To respect the privacy and the dignity of the patient and family at all times and ensure that the highest possible standards of physical, psychological, and spiritual care are provided.

Skills

Communication skills

Empathy

MDT collaboration

Education

NVQ Level 2/3 in Health & Social Care

Willingness to undertake hospice education

Job description

Job summary

Overgate Hospice is an independent charity with a mission to ensure that patients and those close to them live with the best possible quality of life. This is enabled by provision of the highest standard of compassionate and evidence-based specialist palliative and end of life care for adults in Calderdale who have active, progressive life limiting illness.

On 3rd August 2026, our brand-new Inpatient Unit welcomed its first patients, marking the beginning of a new chapter for Overgate Hospice. Designed with comfort, dignity and compassion at its heart, every aspect of the new hospice has been carefully considered to create a welcoming and peaceful environment for everyone who walks through our doors. And while the opening of our new Inpatient Unit marks an incredible milestone, there is still more to come. Our Day Hospice is the next part of this journey, and we look forward to creating a space where people can continue to access the care and support that they need.

Individual patient bedrooms

Our new Inpatient Unit offers 16 private en‑suite bedrooms, giving every patient their own peaceful space. Each bedroom includes:

• A private accessible en‑suite bathroom
• A private outdoor terrace
• A sofa bed for families and loved ones
• A calm environment where patients can spend precious time with loved ones

Privacy, comfort and dignity are at the heart of every room.

About us

Overgate Hospice has been providing end‑of‑life care and support to people across Calderdale, and their families, for almost 40 years. As we look to continue our work, and expand to give more help than ever, we need a Bank Nursing Assistant to help us with our mission.

Job description

Job Title: Nursing Assistant Bank

Hourly Rate: £12.71 per hour

Contract type: BANK Contract (including nights and weekends and Bank Holidays)

Responsible to: Ward Sisters

Accountable to: Ward Manager

Minimum Qualifications

NVQ Level 2/3 in Health & Social Care (or willing to work towards)

Key Working Relationships

• IPU Staff
• Volunteers
• IPU
• Catering
• Housekeeping
• Reception

Duties and Responsibilities

Clinical

• To work with the MDT assisting all members to achieve a high standard of care for patients and their families.
• To develop excellent communication skills that supports patients, families, and the MDT.
• To provide emotional support to patients and families as required whilst passing on all relevant information to the qualified nurse or team coordinator.
• To liaise with other Hospice staff as necessary to maintain the comfort and well‑being of the patient.
• To respect the privacy and the dignity of the patient and family at all times and ensure that the highest possible standards of physical, psychological, and spiritual care are provided.
• To carry out nursing care in accordance with the patient wishes, Hospice policy and individual care plans.
• To adhere to agreed procedures for the care and custody of patients valuables and property.
• To escort patients as requested by Nurse in Charge/team Coordinator.
• To exercise care and economy in the use and maintenance of Hospice property and equipment, reporting any faults as per hospice policy and guidance.
• To participate in maintaining clinical records written and electronic in a legible and professional manner under the supervision of the qualified nurse in the team ensuring all communications are of a high standard.
• To relay queries or concerns to the Nurse in Charge at all times.
• To ensure confidentiality regarding all patients, their families and any information regarding the hospice or staff members.
• Understand and adopt the principals of The Overgate Behaviours Framework and support its use within our workplace.

Educational

• To participate in annual appraisal as per Hospice policy and all regular one to ones and performance reviews as directed by your line manager.
• To attend study days or educational visits to meet identified personal and professional development needs.
• To recognise and accept limits of personal knowledge and responsibilities.
• To participate in surveys or audits as requested.
• To lead and support the clinical supervision of peers following appropriate training as part of on‑going professional development.
• To use reflective techniques to influence good practice.
• To receive regular 1:1 feedback regarding performance under the guidance of the senior staff.
• To be involved in the support of new staff, volunteers, and students.

Other Duties

• To report all accidents, incidents, hazards, or complaints to the Nurse in Charge, completing appropriate reporting forms as per hospice policy.
• To maintain general tidiness throughout the Inpatient area.
• To attend staff meetings and discussion groups.
• To use all Hospice resources efficiently and cost effectively.
• Assist in maintaining clinical stock levels, stores, and supplies.

Overgate General Duties and Responsibilities

Overgate Hospice is a no smoking (including vaping) organisation.

The employees must maintain a safe working environment in accordance with Overgate Hospices Health and Safety policies & abide by the Health and Safety at Work Act (1974).

The employee must undertake relevant mandatory training.

The employee must comply with all Hospice policies and procedures and always maintain strict confidentiality within the guidelines of the Data Protection Regulations.

The employee must be actively involved in Hospice Governance and support the audit cycle.

All employees must adhere to the Hospices Standards of Behaviour Framework and Values in all aspects of their work.

Use all Hospice resources economically and cost effectively.

This job description is not exhaustive and will be subject to periodic review. The employer and the employee share responsibility to review and amend it as appropriate.

Safeguarding Children and Vulnerable Adults

All Hospice staff are required to act in such a way that at all times safeguards the health and wellbeing of children and vulnerable adults. Familiarisation with and adherence to the Hospice Safeguarding policies is an essential requirement of all employees as is participation in related mandatory/statutory training.

Valuing Diversity and Equality

All employees should carry out their duties in accordance with the values and principles of valuing diversity and equity of provision. It is the responsibility of all employees to support the Hospice vision of promoting a positive attitude to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment, and to manage, support or comply through the implementation of the hospice’s Equal Opportunities Policy.

Healthcare Associated Infection

Healthcare workers have an overriding duty of care to patients and are expected to comply fully with best practice standards. You have a responsibility to comply with Overgate policies for personal and patient safety and for prevention of Health Care Associated Infection (HCAI); this includes a requirement for rigorous and consistent compliance with Overgate policies for hand hygiene including the naked below the elbow approach, use of personal protective equipment and safe disposal of sharps. Knowledge, skills, and behaviour in the workplace should reflect this; at annual appraisal you will be asked about the application of practical measures known to be effective in reducing HCAI.

Person Specification

Qualifications

Essential

• NVQ Level 2/3 in Health & Social Care, or working towards
• Willingness to participate in education and training provided by the Hospice
• Understanding and sympathetic to hospice philosophy

Experience

Essential

• Experience of working in a caring environment during the last three years

Desirable

• Hospice experience
• Experience of working within a multi-disciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Overgate Hospice

Address

30 Hullen Edge Road

Elland

West Yorkshire

HX5 0QY

United Kingdom