Nurse Team Manager - Opd

East And North Hertfordshire Nhs Trust; Stevenage; Sur place; GBP 40 000 - 60 000; Plein temps

Résumé du poste

East and North Hertfordshire NHS Trust is seeking an experienced Outpatients Nurse Team Manager to provide clinical leadership and operational oversight across outpatient services in Stevenage. The role emphasises safe, patient-centred care while supporting staff development and a culture of accountability.

The post holder will lead multidisciplinary teams, ensure quality indicators, infection control, and robust nursing standards within day services, while aligning with trust values and

Qualifications

• Registered nurse with NMC registration and mentorship qualification.
• Experience in leadership and management within outpatient settings.
• Evidence of ongoing professional development and practice.

Connaissances

Leadership

Team management

Staff performance

Budget management

Change management

Teaching skills

Communication

Time management

IT skills

Safer staffing

Patient experience

Formation

NMC Registered Nurse (Part 1/2)

Mentorship qualification

Outils

E-roster (Desirable)

Description du poste

Job overview

We are recruiting for a Nurse Team Manager - OPD who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We are looking for an experienced, enthusiastic, and highly motivated Outpatients Nurse Team Manager to join our team and provide strong operational leadership across our Outpatient services.

This is an exciting opportunity for an experienced healthcare manager who is passionate about delivering safe, effective, and patient-centred services.

The successful candidate will be responsible for providing effective nursing leadership and management, alongside the operational management and performance of outpatient services. Working collaboratively with clinical teams, administrative colleagues, and senior operational leaders, they will ensure the delivery of safe, high-quality, efficient, and patient-centred services.

The post holder will provide visible and inclusive leadership to Outpatient teams, supporting staff development and creating a culture of accountability, teamwork, continuous improvement, and excellence in patient care.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

The Nurse Team Manager post is a vital and valued role within the multi-disciplinary team, ensuring the delivery of safe, high quality, compassionate patient care and the operational management of the ward/area of work.

They will effectively lead a team by providing clinical expertise, knowledge, advice, and positive role modelling, as well as being accountable for the quality, delivery and monitoring of robust, infection control measures, nursing standards and nursing quality and patient experience indicators within all areas of day services.

Working for our organisation

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person specification

Qualifications / Training

Essential criteria

• Registered Nurse on part 1 or part 12 of the NMC
• NMC accredited Mentorship qualification
• Evidence of ongoing professional development and application to practice

Previous experience

Essential criteria

• Leadership and management
• Staff performance management
• Budget management
• Evidence of safer staffing principles

Desirable criteria

• Managing HR issues relating to staff
• Experience in leading through change
• Relevant Outpatient experience at band 6 or equivalent within Outpatients areas

Skills

Essential criteria

• Team management skills
• Evidence of excellent and motivational teaching skills
• Good communication skills and the ability to work well with patients, relatives, carers and colleagues
• Demonstrate sound judgement and problem solving skills
• Demonstrate the ability to prioritize and enhance patient experience
• Excellent time management and organizational skills
• Effective IT skills

Desirable criteria

• Evidence of using E-roster system

Knowledge

Essential criteria

• Awareness of health and safety, risk management and other clinical governance issues
• Awareness and understanding of local and national health care initiatives to improve patient care, experience and safety.
• Evidence of actively promoting and encouraging participation of all staff

Desirable criteria

• Knowledge of current Outpatient projects/iniatives
• Understanding of product procurement process

Other requirements

Essential criteria

• Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff
• Role model our Trust values every day