Nurse Manager, Ambulatory (Needs to Relocate)

Cleveland Clinic Abu Dhabi; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A premier healthcare institution in Greater London seeks a skilled nurse to lead patient care practices in an operating department. The ideal candidate will oversee staff, ensure high-quality healthcare standards, and engage in continuous professional development. With a Bachelor's in Nursing and at least six years of experience in acute care settings, you’ll play a crucial role in delivering compassionate, patient-centered care while meeting the diverse needs of patients and families. You will also promote a positive clinical environment aligned with strategic healthcare objectives.

Benefits

Ongoing professional development

Collaborative work environment

Opportunity for international accreditation experience

Qualifications

• Minimum 6 years post-graduate Registered Nurse experience in an acute care setting required.
• Minimum 2 years in a senior charge nurse position required.
• Valid and current national nursing license is mandatory.

Responsibilities

• Complete timely patient admission and ongoing assessments.
• Provide direct patient care and evaluate outcomes.
• Supervise Staff Nurses and collaborate with healthcare professionals.

Skills

Clinical resource nursing

Leadership

Critical thinking

Communication skills

Interpersonal skills

Education

Bachelor’s degree in Nursing

Master’s degree in Nursing or Healthcare Management

Associate Degree Nurses with passing National exam

Tools

Electronic medical record

Microsoft Office suite

Job description

JOB SUMMARY

This position is responsible for the nursing practice and quality of care in an operating unit / department, ensuring superior clinical outcomes, while creating an environment of compassionate, patient-centered care of the highest quality.

POSITION DIMENSIONS

Reports directly to

Nursing Director

ROLE INTERACTS DIRECTLY WITH

TITLE / DEPARTMENT

FREQUENCY

TYPE OF INTERACTION

Various patient care areas

As needed

Patient care

KEY DECISIONS THE ROLE MAKES AND THE EXTENT OF THE IMPACT OF THE DECISION

Develop and implement plan of care, supervise Staff Nurses, Practical Nurses, Health Unit Coordinators and collaborate with other health care professionals.

PRIMARY JOB DUTIES AND RESPONSIBILITIES

PATIENT CARE

• Completes timely patient admission and ongoing assessments, plans and updates plan of care based on individual patient needs
• Provides direct care and evaluates outcomes, incorporating principles of family centered care
• Monitors and documents patients’ condition and effectiveness of care and interventions
• Assess educational needs of patients and significant others considering cultural needs and other special concerns
• Provides teaching and educational material to the patient and / or significant as appropriate
• Validates and documents patient and family understand of teaching
• Administers prescribed medications in accordance with approved policies and protocols, utilizing barcode scanning
• Carries out prescribed treatments in accordance with approved policies, protocols and educational material procedures

LEADERSHIP

• Promotes a culture of shared accountability throughout organization
• Ensure that nursing and clinical practice is in accordance with the mission and strategic plan
• Incorporates principles of Transformational and Serving Leadership

KNOWLEDGE OF HEALTH CARE ENVIRONMENT

• Facilitates continuous readiness for local and international licensing and accreditation bodies surveys
• Supports caregiver engagement through application of Shared Governance principles
• Identifies opportunities to integrate Emirati Nationals into roles at CCAD

COMMUNICATION / RELATIONSHIP BUILDING

• Appreciates strengths of cultural diversity as contributors to the success of the organization
• Develops and maintains collaborative relationships throughout and external to, CCAD
• Work with individuals of other professions to maintain a climate of mutual respect and shared values
• Communicate with patients, families, communities, and other health professionals in a responsive and responsible manner that supports a team approach to maintaining health and treatment of disease
• Communicates with patients, families, visitors and vendors in a courteous, helpful manner, endeavoring to resolve issues at the unit / department level
• Communicates patient clinical information clearly and accurately, documenting pertinent information in medical record and ensuring complete documentation of patient care
• Engages patient and family in hand-off of clinical information and planning daily plan of care as appropriate

BUSINESS SKILLS

• Evaluates, develops and coordinates implementation and revision of core standards of care, policies and SOPs
• Assumes a leadership role for operating models, supply, equipment and process standardization
• Analyzes aggregate data to identify trends and opportunities for improvement
• Identifies risks and strategies for their mitigation

CLINICAL / PROFESSIONAL KNOWLEDGE

• Use the knowledge of one’s own role and the roles of other professions to appropriately assess and address the health care needs of the patients and populations served
• Demonstrates commitment to providing evidence based practice care by : adhering to protocols for the care of patient populations in which assigned, reporting needed changes in practice supported by evidence, and participating in evaluating patient outcomes utilizing evidence
• Delegates appropriate components of the nursing care plan to other members of the nursing team
• Maintains confidentiality regarding patient and family information by promoting professional interdisciplinary communication
• Respects Patient Rights and demonstrates behaviors of a Patients’ First Philosophy
• Incorporates the CCAD Professional Practice model and patient safety principles into clinical practice
• Reports errors and near-misses
• Responsible for completing charge capture education and in-service training for their Institute within CCAD. When charges are not captured automatically the nurse will complete within Epic in real time, Perioperative Services within 24 business hours

PROFESSIONALISM

• Leads the caregiver team in the delivery of patient care collaborating with other disciplines to facilitate achievement of planned and expected outcomes
• Apply relationship-building values and the principles of team dynamics to perform effectively in different team roles to plan and deliver patient / population-centered care that is safe, timely, efficient, effective, and equitable
• Maintains confidentiality with patients and families and adheres to Mubadala Code of Conduct
• Demonstrates active participation in resource stewardship
• Provides feedback on strategies to decrease costs, adherence to safe staffing models, and use of high-cost resources

PRACTICE-BASED LEARNING AND PERSONAL DEVELOPMENT

• Accountable for establishing, maintaining and evaluating one’s own lifelong learning needs
• Committed to the development of fellow caregivers, Emirati nationals, and one’s profession

SYSTEM-BASED PRACTICE AND SYSTEM IMPROVEMENT

• Participates in safety education programs and cause analysis as required
• Reports needed changes in practice supported by evidence
• Participating in research or quality improvement initiatives

QUALIFICATION & EXPERIENCE REQUIREMENTS

ESSENTIAL

Education

• Bachelor’s degree in Nursing or equivalent qualification is required
• Minimum three (3) year curriculum in Nursing from an accredited program is required
• Associate Degree Nurses from North America with evidence of passing the National exam is required (USA : NCLEX – RN & Canada : Licensing Exam)
• Master’s degree in Nursing, Healthcare Management or Healthcare Administration is preferred
• American Nurses Credentialing Center (ANCC) board certification or equivalent postgraduate qualification in specialty area is preferred

Experience

• Minimum of six (6) years post-graduate Registered Nurse experience in an acute care setting is required
• Minimum of two (2) years in a senior charge nurse position, or not less than three (3) years in a charge nurse position in acute care environment is required
• International accreditation experience is preferred

Certification and Licensure

• Valid and current national license is required
• BLS is required from AHA or an equivalent organization, or must be obtained within 3 months of employment
• ACLS, PALS relevant to area of specialty is required, from AHA or an equivalent organization; or must obtain within 6 months of employment

PREFERRED

Professional Membership

• N / A

Job Specific Skills and Abilities

• Positive written references, which must identify specific responsibilities as a clinical resource nurse, are required
• Demonstrated skills in leadership, critical thinking, coaching, counseling, problem-solving, decision-making and conflict resolution
• Ability to analyze, prioritize and problem solve
• Ability to positively represent the practice of professional nursing externally
• Strong interpersonal skills; ability to interface effectively with divergent groups (i.e. patients, families, professional colleagues, physicians, etc.)
• Knowledge of medical terminology, office procedures, protocols, organization and filing systems and a variety of PC and / or word processing systems preferred
• Strong oral and written communication skills
• Proficiency with Microsoft Office suite
• Ability to effectively manage multiple responsibilities simultaneously
• Fluency in written and spoken English
• Experience with electronic medical record is strongly preferred
• Ability to speak and write in Arabic is preferred