Nurse Case Manager

Patient Advocate Ltd; City Of London; Remote; GBP 30,000 - 34,000; Full time

Job summary

A healthcare support organization is seeking a Nurse Case Manager to provide high-quality patient care and support through treatment plans in a remote capacity. The ideal candidate will be a UK Registered General Nurse with a passion for patient support and collaboration in a clinical environment. This full-time role offers a salary between £30,000 and £34,000 annually and is a six-month temporary contract with potential for permanence.

Qualifications

• Passionate and enthusiastic clinical setting experience.
• Advanced English communication skills.
• 3 years of nursing experience required.
• NMC license is a must.

Responsibilities

• Assess individuals for appropriate care and treatment.
• Signpost and explain medical advice referencing guidelines.
• Manage cases from initial consultation to discharge.
• Compile reports and maintain thorough documentation.
• Develop health plans reflecting different case stages.
• Gather patient feedback for service improvement.

Skills

Clinical nursing experience

Excellent communication skills

Microsoft Office applications

Collaboration in multi-disciplinary teams

Attention to detail

Education

UK Registered General Nurse

Job description

JOB TITLE: Nurse Case Manager.

GENERAL SUMMARY. As part of the case Management Team (CMT) as Nurse Case Manager (NCM) you will be responsible to support complex medical and surgical needs, offering the highest level of customer service and at the same time using your clinical nursing experience. You will talk to individuals, and their families over the phone and help them through their treatment plans, liaising with GPs, specialist consultants, hospitals, and other healthcare providers on a regular basis. As NCM you will work alongside a Case Management Assistant (CMA) in a collaborative manner to produce high quality outcomes.

KEY RESPONSIBILITIES

• Carrying out assessments on individuals to determine appropriate access to the correct care, treatment, and signposting in line with their healthcare needs.
• Signposting to and explaining medical advice on current/ongoing conditions and treatment plans, referencing NICE and BMJ guidelines, and when necessary, liaising with our Medical Advisory Board.
• Case/Claims Management from initial consultation to discharge, assessing each case considering medical, psychosocial, and emotional needs, available treatment facilities including recognised NHS centres of excellence, developing care plans, analysing costs and expected outcomes.
• Compiling clinic letter style reports demonstrating key findings, recommendations, action plans and outcomes.
• Recording of all information and required note taking following all correspondence with patients and healthcare providers.
• Manage a caseload, provide clinical surveillance over a broad specialty of cases, and provide ongoing case management by developing health plans accordingly to reflect different stages of a case.
• Outcome reporting includes cost-benefit analysis, health status, and return to work status.
• Gather individual patient feedback and format case studies to drive continuous improvement of service practices.

PERSON SPECIFICATION

• Passionate and enthusiastic currently UK Registered General Nurse with experience of working in a clinical setting.
• Experienced and efficient with the use of all Microsoft Office applications.
• Proven experience as an excellent communicator, including verbal and written communication and typing skills.
• An understanding of the importance of equality, diversity and inclusion in the workplace, and a firm commitment to working in an inclusive manner.
• Works well in a collaborative environment with multiple teams, both clinical and non-clinical.
• Excellent attention to detail, organisation, and prioritisation skills required to manage a wide range of cases.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday - Friday 09.00 - 17.00
Salary: £30,000 – £34,000 yearly

This fulltime role is a six-month temporary contract with a view to becoming permanent. This is a remote working position. Job Type: Full-time. Pay: £30,000.00-£34,000.00 per year. Experience: Nursing: 3 years (required). Licence/Certification: NMC (required). Work Location: Remote. Application deadline: 20/12/2025.