Nurse Care Coordinator - AWC Division

Modality Partnership; Long Lee; On-site; GBP 60,000 - 80,000; Part time

Job summary

A health care organisation in Long Lee is seeking a part-time Nurse Care Coordinator. The role involves supporting the E-falls project and ensuring patient-centred care. Candidates should have a minimum of 2 years experience in health care settings and must demonstrate excellent communication skills. This role offers benefits such as NHS pension scheme and generous leave policies.

Benefits

Enrolment to the NHS pension scheme

Annual leave minimum 27 days, plus 8 days bank holiday pro rata

Employee discounts and benefits scheme

Wellbeing support and initiatives

Qualifications

• Minimum of 2 years experience of working with healthcare professionals or in the NHS.
• Experience in multi-disciplinary settings requiring influence and negotiation.
• Experience coordinating with multiple stakeholders to meet specified outcomes.

Responsibilities

• Ensure patient health and care planning is timely, efficient, and patient-centred.
• Work effectively as part of a multi-disciplinary team.
• Contribute to business planning and service improvement.

Skills

Excellent listening, communication and interpersonal skills

Problem-analysis and problem-solving

Administrative and organisational skills

Ability to follow policies, practices and protocols

Stress tolerance

Ability to handle patients

Education

Level 2 qualification in Maths and English

Tools

Microsoft Office

Job description

ModalityPartnership AWC Division has a part-time vacancy for 20 hours per week, fixed term for six months, for a Nurse Care Coordinator, to support with the E-falls project. The postholder will be a high performing employee who will work as part of a multi-disciplinary team across AWC Division. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence.

This job is suitable for individuals who have a passion for working in health care, making a real difference providing seamless patient care, and who are committed to make real changes to the health care services provided within Primary Care to improve patient care.

As an employee with us you can benefit from:

Enrolment to the NHS pension scheme

Annual leave minimum 27 days, plus 8 days bank holiday pro rata

Employee discounts and benefits scheme

Employee assistance programme (EAP)

Education and career pathways

Enhanced Family friendly policies

Wellbeing support and initiative

If you are interested in learning more, please read on.

Main duties of the job

The role will ensure patient health and care planning is timely, efficient, and patient-centred. This is achieved by bringing together all the information about a patient's identified care and support needs and exploring options to meet these within a single personalised care and support plan.

The role is not a regular 9am-5pm job; the job requires innovation, flexibility and commitment and the postholder will be required to work resourcefully as part of the team to ensure tasks are completed.

About us

We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key stakeholders to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction.

All employees are welcomed to take enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and who align to our organisational values of CARE.

Modality Partnership is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants inline with the Equality Act, 2010.

Job responsibilities

Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.

Your job is to work directly with key stakeholders to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. Most management roles focus on personnel management / project management. This is a role that will equip you with a portfolio of skills to make sustainable changes within Primary Care. All employees are welcomed to enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and who align to our organisational values of CARE.

You will love this job if you are able to work sensitively with patients, their families and carers, are able to work as part of a healthcare team to seek feedback, continually improve the service and contribute to business planning.

If you feel this is the ideal opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of like-minded people.

Please Note: The Modality Partnership reserves the right to close this vacancy at any time during the advertising period.

Pre-employment

As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.

Right to work checks

All applicants invited for interview will need to prove their right to work in the UK at the interview stage.

We are not able to offer sponsorship for this role

References

References must be secured prior to beginning employment, one must be your current or most recent employer.

Employment history

You must notify us of any employment gaps of 6 weeks or more.

Person Specification

Experience

• Minimum of 2 years experience of working with healthcare professionals and/or previous experience in the NHS or social care or relevant field
• Experience of working in a multi-disciplinary setting where influence and negotiation is required.
• Experience of coordinating and liaising with multiple stakeholders or individuals to meet specified outcomes.
• Experience providing advice/signposting to users.
• Experience of undertaking quality improvement activity
• Experience of using technology and digital tools to support health and wellbeing.
• Experience of coproduction with patients or service-users

Personal Qualities

• Professional approach to work
• Good telephone manner
• Strong team player
• Smart appearance
• Exercises tact and discretion at all times
• Demonstrates initiative to handle any unforeseen events during a shift
• Demonstrates flexibility towards new working practices and towards working hours

Knowledge

• Level 2 qualification in Maths and English
• Understanding of health and social care processes
• Knowledge and familiarity with medical terminology
• Understanding of social determinants of health and how these can be addressed with patients.
• High levels of health literacy
• Excellent knowledge of Microsoft Office

Skills

• Excellent listening, communication and interpersonal skills.
• Problem-analysis and problem-solving.
• Administrative and organisational skills.
• Ability to follow policies, practices and protocols.
• Stress tolerance.
• Ability to handle patients (both on the telephone and in person).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.