Nuisance Control Officer

Borough of Brent; United Kingdom; Hybrid; GBP 44,000 - 52,000; Full time

Job summary

A local governmental authority in the United Kingdom is seeking a dedicated Nuisance Control Officer to investigate and resolve nuisance issues affecting community wellbeing. You will work in diverse environments, participating in planning and licensing while ensuring compliance with statutory regulations. This role offers flexibility and the opportunity to impact the community significantly through effective problem-solving and enforcement. Strong experience in environmental health is essential for candidates, along with excellent communication and organizational skills.

Benefits

Up to 33 days annual leave

Excellent pension plan

Hybrid working options

Family-friendly policies

Health and wellbeing support

Financial support for childcare

Travel perks

Learning and development opportunities

Access to exclusive discounts

Qualifications

• Strong experience in environmental health or a related field.
• Knowledge of statutory nuisance and enforcement powers.
• Calm and clear communication, especially during conflict.
• Ability to assess evidence and make fair decisions.
• Strong organizational and investigative skills.
• A full UK driving licence.

Responsibilities

• Investigate and resolve nuisance issues like noise and dust.
• Gather evidence and assess risk in various environments.
• Participate in Planning and Licensing consultations.
• Join the out-of-hours rota and respond to urgent issues.

Skills

Environmental health experience

Knowledge of statutory nuisance

Clear communication

Evidence assessment

Organizational skills

Investigative skills

UK driving licence

Job description

Salary range: £44,685 - £51,138 p.a. inc. London weighting (plus fantastic benefits!)

Contract: Permanent

Hours of work: 36 hours per week

Location: Civic centre and other location from time to time

The Role

Join Brent’s Nuisance Control Team — a fast-moving frontline service that protects residents’ wellbeing and keeps our borough a safe, vibrant place to live.

As a Nuisance Control Officer, you’ll investigate and resolve issues like noise, smoke, odour, dust and artificial light, using both advice and enforcement to achieve real outcomes for the community. No two days are the same: you’ll be out on cases, gathering evidence, assessing risk, speaking with residents and businesses, and taking decisive action where needed.

You’ll also play a key role in Planning and Licensing consultations, ensuring new developments and events don’t create public nuisance.

The role includes participation in our Out-of-Hours rota, where your work has immediate, visible impact. (Shift allowance is paid for the out of hours work)

This is a role for someone who thrives on problem-solving, autonomy, and genuinely improving quality of life for local people.

The Person

We’re looking for someone who brings:

• Strong experience in environmental health or a related specialism
• Sound knowledge of statutory nuisance and enforcement powers
• Calm, clear, confident communication — especially during conflict
• Ability to assess evidence and make balanced, fair decisions
• Strong organisational and investigative skills
• A full UK driving licence

Higher-grade officers (PO3) will handle the most complex cases and support colleagues.

Why This Role Matter

Your decisions change people’s daily lives overnight
You become a trusted problem-solver for residents
You’re out and about — not tied to a desk
You use professional judgement and real legal powers
You tackle issues that genuinely impact health and wellbeing

Join us. Protect our communities. Make your impact.

Ready to Apply?

Click the “Apply Now” button below. Make sure to include:

• A supporting statement showing how you meet the Person Specification
• A CV if you wish (CVs alone won’t be accepted)

We reserve the right to close the job advert early if a sufficient number of applications are received.

Why Work With Us?

We know people achieve their best when they feed valued. At Brent, you’ll benefit from:

• Up to 33 days annual leave (depending on length of service) plus bank holidays
• Excellent pension with generous employer contributions(LGPS)
• Hybrid and flexible working optionsavailable for most roles
• Supportive family-friendly policiesfor parent, guardians, and carers
• Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
• Financial support such as education sessions, childcare deposit loans, and season ticket loans
• Travel perks including Zipcar access, affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
• Learning and development opportunities to help you grow your career
• Access to My Brent Rewardswith exclusive discounts on shopping, travel, leisure, and entertainment

Our Commitment to You

At Brent, we’re proud to reflect the community we serve. We welcome applicants from all backgrounds and encourage you to share your identity in our diversity survey.

We’re also a Disability Confident Employer—we guarantee an interview to all disabled applicants who meet the essential criteria. If you need any reasonable adjustments in the recruitment process, just let us know at [e-mail].

This role is subject to an Enhanced DBS check and employment clearances in line with our safeguarding commitments.

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.

The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here.

Brent has a positive approach to flexible working.

As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us.

• Locations Brent Civic Centre, HA9 0FJ, GB