NR230013 - Audiology Receptionist

NHS National Services Scotland; Aberdeen City; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional health board is seeking a Departmental Receptionist to join the Audiology Department in Aberdeen. The role involves managing a busy reception area, providing excellent service to patients and colleagues. Candidates should possess a good standard of education and excellent communication skills, along with proficiency in MS Office. Prior experience in a reception role is advantageous. This position offers a chance to work within a supportive team in a vital healthcare setting.

Qualifications

• Previous reception experience would be advantageous.
• Ability to deal with service users and colleagues over the phone and in person.

Responsibilities

• Manage a high volume of workload in the reception.
• Provide a pleasant and friendly manner to service users.

Skills

Excellent communication

Ability to work as part of a team

Knowledge of MS Office suite

Caring and empathetic demeanor

Education

Good standard of education

Job description

NHS GRAMPIAN

Audiology Department, Woodend Hospital, Aberdeen

Departmental Receptionist - Agenda for Change Band 2 (37 hours per week)

An exciting opportunity has arisen for an enthusiastic and conscientious individual to work in the Audiology Department based at Woodend Hospital. The reception role in this department is an extremely busy role with a high volume of workload. The successful applicant will have a good standard of education, excellent communication, a pleasant and friendly manner, and the ability to work as part of a team as well as on own initiative. Knowledge of MS Office suite is required and previous reception experience would be advantageous. Candidates must have the ability to deal with service users and colleagues in a confident, caring and empathetic manner both over the phone and in person.

For an informal discussion, please contact Mark Mitchell, Head of Audiology, [e-mail] or Shannon Bruce, Unit Support Manager, [e-mail].

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Additional Information for Candidates

As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at [e-mail].

You should apply for this post by completing the application process on Jobtrain. DO NOT upload a CV as this will not be used for short listing purposes. Posts close at midnight on the indicated date unless the advert states otherwise. Post may close early due to volume of applications. For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/. To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/. Please note that our correspondence method is by e‑mail, therefore please ensure you enter your email address accurately.

Please ensure that the address you provide on your application form is your current place of residence for your present workplace, and that your identification confirms this address.

Please check your e‑mail regularly (including junk folders) and also your Jobtrain account for updates. Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues. We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain. Once you have submitted your application form you will be unable to make any amendments. Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Grampian.

**Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.**

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.