Norwich – Functional Assessor

Hollybank Trustees Ltd; Norwich; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Quarterly bonus

Salary uplift Yr1

Annual leave

Pension matched

Health plan

Professional subsidies

EAP

Volunteer days

Eye tests

Flu vaccination

Job summary

PFAS is seeking a registered healthcare professional for a weekday, Monday–Friday Functional Assessor role in the Norwich area. You can move away from hands-on shifts while using your clinical judgment in a structured, supportive environment, with evenings and weekends your own.

In this analytical role you will conduct structured assessments by phone, video or in person, review medical evidence, write detailed reports, and apply regulatory standards to support fair decisions while working toward

Qualifications

• A recognised qualification as a registered healthcare professional (RGN, RMN, RNLD, Paramedic, Physiotherapist, Occupational Therapist or Pharmacist)
• Membership with the relevant professional body (where applicable)
• Eligibility to practise in the UK

Responsibilities

• Conduct structured telephone, video or face-to-face assessments
• Exploring how a claimant’s condition impacts their daily living
• Reviewing and interpreting clinical evidence
• Producing detailed, high-quality written reports
• Applying professional judgement in line with regulatory standards
• Working towards quality and productivity targets
• Delivering assessments in a respectful, fair and reassuring manner

Skills

Clinical reasoning

Report writing

Medical information interpretation

IT literacy (MS Office)

Education

Registered healthcare professional qualification

Job description

Monday–Friday

Applicants must live within a 90-minute commute of Norwich with minimum 3 days on site.

+ Up to 10% Quarterly Bonus

+ £2,000 Performance Salary Uplift in Year One

Ready for a Better Work–Life Balance Without Leaving Your Profession?

If you’re a registered healthcare professional looking to move away from hands‑on clinical shifts but still want to use your clinical expertise in a meaningful way — this could be your next step. At PFAS, you’ll apply your professional judgement in a structured, supportive environment where your evenings and weekends are your own.

More than a job, a career with purpose. No night shifts and unpredictable rotas, just a clear, focused Monday–Friday role where your clinical knowledge directly supports fair decision‑making.

What Makes This Different?

• £1000 salary uplift after your first 6 months and a further £1000 salary uplift after 12 months
• Up to 10% quarterly bonus

We invest in our clinicians and we reward performance!

What You’ll Be Doing

• Conducting structured telephone, video or face‑to‑face assessments
• Exploring how a claimant’s condition impacts their daily living
• Reviewing and interpreting clinical evidence
• Producing detailed, high‑quality written reports
• Applying professional judgement in line with regulatory standards
• Working towards quality and productivity targets
• Delivering assessments in a respectful, fair and reassuring manner

This is an analytical, report‑focused role. It suits clinicians who enjoy critical thinking and structured environments.

This Role Would Suit You If You:

• Have strong clinical reasoning skills
• Are confident writing detailed, evidence‑based reports
• Can interpret complex medical information
• Are comfortable using IT systems and Microsoft Office
• Want predictable working hours
• Are open to structured training and accreditation

This role may not be the best fit if:

• You prefer hands‑on clinical care
• You are uncomfortable working towards targets
• You are seeking a fully remote role

We cannot consider applications without:

• A recognised qualification as a registered healthcare professional(RGN, RMN, RNLD, Paramedic, Physiotherapist, Occupational Therapist or Pharmacist)
• Membership with the relevant professional body (where applicable)
• Eligibility to practise in the UK

What You’ll Receive

• Up to 10% quarterly bonus
• Performance‑related salary uplift of £2,000 within year one
• 25 days annual leave + Bank Holidays
• Company pension scheme matched up to 6%
• Westfield Health Cash Plan
• Professional subscription subsidies
• Employee Assistance Programme (including confidential counselling)
• Volunteering days
• Free eye tests every 2 years
• Free annual flu vaccination

Structured Training & Inclusive Support

You’ll complete a comprehensive, inclusive training programme designed to support you in transitioning into the Functional Assessor role. Ongoing clinical oversight and feedback ensure you feel confident and supported as you develop in post.

Make an Impact

As a Functional Assessor, your clinical expertise helps ensure fair, accurate and evidence‑based decisions that directly affect people’s lives.

Our Commitment to Inclusion

At PFAS, we value and promote diversity and are committed to equality of opportunity for all. We are proudly Disability Confident employers and as such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.