North of England Regional Technical Account Manager

Ecolab; Sunderland; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading solutions company in the UK is seeking a Technical Lead to manage customer accounts and relationships. The ideal candidate will provide feedback and coaching, ensuring that commitments and action plans are executed effectively. Responsibilities include managing customer interactions, attending escalated site visits, and reporting on training needs. This role offers a competitive salary, benefits, and opportunities for professional growth within a company committed to diversity and inclusion.

Benefits

Competitive salary

£3000 London Weighting Allowance

25 days holiday plus 8 days Bank Holiday

Pension and Life Assurance benefits

Bonus opportunity

Company Van

Company iPhone

Qualifications

• Technical lead for specified accounts in their region.
• Minimum of 3 days per week on sites solutioning and action planning.
• Provide feedback and technical coaching to SVSP’s during action plans.

Responsibilities

• Manage customer relationships at national and local levels.
• Report quarterly training needs to Directors and Managers.
• Deliver escalation calls for assigned customers weekly.

Job description

A leading solutions company in the UK is seeking a Technical Lead to manage customer accounts and relationships. The ideal candidate will provide feedback and coaching, ensuring that commitments and action plans are executed effectively. Responsibilities include managing customer interactions, attending escalated site visits, and reporting on training needs. This role offers a competitive salary, benefits, and opportunities for professional growth within a company committed to diversity and inclusion.