Non Clinical Support Worker | University Hospitals of Morecambe Bay NHS Foundation Trust

University Hospitals of Morecambe Bay NHS Foundation Trust; Lancaster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Lancaster is seeking a Non Clinical Support Worker for the Emergency Department. This role involves assisting nursing staff, maintaining a clean environment, and ensuring patient comfort. Ideal candidates will be proactive and possess strong communication skills. This position offers an opportunity to contribute significantly to patient care in a fast-paced environment.

Qualifications

• Ability to assist nursing staff with feeding patients.
• Strong communication skills to guide patients and visitors.
• Ability to monitor and order ward supplies.

Responsibilities

• Transfer patients to various departments to maximize patient flow.
• Provide housekeeping support to clinical staff.
• Ensure ED is a clean and comfortable environment.

Job description

Overview

An opportunity has arisen at Royal Lancaster Infirmary for a Non Clinical Support Worker in the Emergency Department.

University Hospitals of Morecambe Bay Foundation Trust provides acute hospital care to the local population. We would invite candidates who want to help us make a difference for our patient care, ensuring safe and effective flow through ED in a timely manner.

Responsibilities

• Transferring of patients to wards, CT department, x-ray department and any other area to increase and maximise patient flow
• Providing housekeeping duties, to support Clinical Staff
• To co-ordinate all patient facilities services within ED
• To ensure that ED is safe, clean, tidy and a comfortable environment
• Ensure that food is available to meet the patients’ needs
• Assist the ward staff to receive, welcome and guide patients and visitors around the ED
• Assist nursing staff with the feeding of patients who are unable to do so for themselves and complete food charts where necessary
• Ensure all patients are afforded privacy and dignity throughout their stay
• Ensure that there is an adequate linen supply throughout the day
• Respond to health emergencies as appropriate
• Monitor ward supplies and order stock where required

About the Trust and locality

We operate from three main hospitals − Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Further information

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

This advert closes on Monday 3 Nov 2025